Oracle Buys InQuira

Oracle has acquired InQuira, a provider of best-in-class knowledge management solutions that support web self-service, agent-assisted service, and customer communities.

The combination of Oracle and InQuira is expected to further extend Oracle's leadership CRM with web self-service, customer communities and knowledge management capabilities. Together, Oracle and InQuira plan to provide customers with advanced search and a scalable knowledge management platform as a part of a comprehensive CRM solution. By adding InQuira's capabilities to Oracle's products, Oracle expects to provide customers with a complete and integrated knowledge management solution that enables companies to improve and personalize their customers' experience.

The transaction has closed.

• Read the press release
• Support for InQuira products

Product Information

• Oracle Knowledge Management
• Oracle Knowledge for Contact Center
• Oracle Knowledge for Web Self Service (PDF)

Support, Services, and Sales

InQuira customers and partners: Please use your existing contacts for support, professional services, and sales.