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Oracle Buys InQuira
Oracle has acquired InQuira, a provider of best-in-class knowledge management solutions that support web self-service, agent-assisted service, and customer communities.
The combination of Oracle and InQuira is expected to further extend Oracle's leadership CRM with web self-service, customer communities and knowledge management capabilities. Together, Oracle and InQuira plan to provide customers with advanced search and a scalable knowledge management platform as a part of a comprehensive CRM solution. By adding InQuira's capabilities to Oracle's products, Oracle expects to provide customers with a complete and integrated knowledge management solution that enables companies to improve and personalize their customers' experience.
The transaction has closed.
Information for Customers and Partners
- Letter to Customers from Anthony Lye, Senior Vice President, Oracle CRM, outlining the benefits of the combination
- Letter to Partners from Judson Althoff, Senior Vice President, Oracle Worldwide Alliances and Channels, outlining the benefits of the combination
- Overview and Frequently Asked Questions (PDF)
- Learn more about what the combination of Oracle and InQuira will mean for our customers and partners (PDF)
Product Information
Support, Services, and Sales
InQuira customers and partners: Please use your existing contacts for support, professional services, and sales.