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Redwood Shores, Calif.—Jun 26, 2018
An entry look at the new Oracle LaunchPad
Oracle (NYSE: ORCL) today unveiled a free digital learning platform designed to help customers quickly and easily take advantage of the continuous innovation within Oracle Cloud Applications. Developed by Oracle University, the new Oracle LaunchPad online learning platform provides comprehensive learning paths and task-focused modules with video tutorials and step-by-step instructions. Oracle is also offering SaaS customers free live ‘Quick Start’ learning events and a ‘Starter Pack’ for guided in-app overlays to further accelerate end-user adoption.
“Cloud technology changes rapidly and new features and capabilities are constantly being added to our cloud applications,” said Damien Carey, senior vice president, Oracle University. “Oracle LaunchPad makes it easier for customers to take advantage of the continuous innovation within our suite of cloud applications. This is powered by the industry’s most comprehensive learning platform and platinum-level support services that are offered at no additional cost.”
In addition to its easy-to-navigate learning platform, Oracle is the only SaaS vendor that provides free live ‘Quick Start’ events and a ‘Starter Pack’ for guided, in-app learning to accelerate onboarding and cloud adoption.
“Oracle’s success in cloud applications is closely linked to our customers’ success so we’re continually raising the bar for baseline support,” said Catherine Blackmore, group vice president, Oracle North America Customer Success. “Oracle LaunchPad online learning resources are a key feature of our no-cost platinum-level SaaS support offering, which also includes 24/7 rapid support, proactive technical monitoring, success planning and adoption guidance. Oracle SaaS Support Services along with Oracle Soar, our innovative cloud migration offering, make it easy for customers to upgrade and thrive in the cloud.”
A sample view of Oracle University's Guided Learning Solution
Part of Oracle’s new platinum-level SaaS Support Services, Oracle LaunchPad will include:
In addition, Oracle offers two free introductory programs:
The full suite of Oracle’s free platinum-level SaaS Support Services are now available for North American customers using Oracle ERP Cloud, Oracle EPM Cloud, Oracle SCM Cloud, Oracle HCM Cloud and Oracle CX Cloud.
For additional information on Oracle SaaS Support Services, visit oracle.com
The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at oracle.com.
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.