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Oracle Customer Success—Beckman Coulter
Beckman Coulter Improves Compliance and Expedite Orders for Biomedical Products
ShareOracle Global Trade Management gave us new power to automate and monitor our cross-border transactions. It helps us to efficiently coordinate and manage a complex global supply chain while complying with ever-changing rules and regulations.
— Carl Sandvik, Senior Manager, IT Enterprise Information Systems Logistics, Beckman Coulter
Beckman Coulter is a leading manufacturer of biomedical-testing instrument systems, tests, and supplies. From medical research and drug discovery, to clinical trials, to laboratory diagnostics, and point-of-care testing— Beckman Coulter’s 275,000 installed systems operate on seven continents to provide essential biomedical information that enhances healthcare around the world.
Business Challenge
- Gain a flexible global-trade management solution that can meet evolving needs and facilitate compliance with ever-changing regulatory requirements that impact the export of biomedical-testing products
- Enable the company to run all transactions through United States export controls―including restricted-party screening—and efficiently report transactions to the US government
Results
- Deployed Oracle Global Trade Management and improved global-trade management efficiency and accuracy while adapting flexibly to changing requirements for the more than 130 countries to which Beckman Coulter exports its biomedical-testing products
- Accelerated global supply-chain processes and increased working capital utilization by ensuring biomedical products are not delayed in transit due to compliance issues, such as missing import/export documentation
- Implemented restricted-party and sanction-screening functionalities to enable Beckman Coulter to manage and mitigate risk by screening government lists, internal gray lists, red-flag words, and other custom content related to hazardous shipments and cold-chain biomedical products
- Used the rules-based system to enable Beckman Coulter to, for example, effectively initiate a restricted-party screening hold, which suspends all orders associated with the customer while it is investigated—eliminating the need for analysts to review every line item, and ultimately saving considerable analyst time and expediting processing
- Reduced prospective (false-positive) restricted-party matches from between 1% to 2% to less than .05% through configurable compliance-screening processes
- Integrated with the company’s existing Oracle E-Business Suite environment to provide an automated trade operation that streamlines compliance activities and facilitates commerce— ultimately enabling Beckman Coulter to realize a significant return on investment in less than a year
- Laid foundation to expand trade and regulatory compliance functionality, specifically around product registrations for countries where Beckman Coulter sees growth opportunities, including China, Mexico, and Russia
We considered several solutions—including SAP—and chose Oracle Global Trade Management because of its flexibility and features, specifically around the configurable compliance-screening engine and agent functionality, and because it integrated cohesively with our existing Oracle E-Business Suite and Oracle Transportation Management environments.
— Carl Sandvik, Senior Manager, IT Enterprise Information Systems Logistics, Beckman Coulter
Oracle Solutions Used
Published: Jun 27, 2017
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