BGE is committed to engaging customers in energy efficiency, behavioral, and demand response programs like BGE Smart Energy Rewards® that help customers save energy and money.
Exelon companies Baltimore Gas & Electric (BGE) and Commonwealth Edison (ComEd) face a familiar industry challenge: how can they deliver the promise of the smart grid to their customers? At other utilities, pricing programs had performed well at small scale in opt-in trials, but had consistently failed to successfully scale. In fact, at one utility over 75% of homes stood to benefit, yet only 1.5% signed up for the program. After millions spent, there was little benefit to show. How could BGE and ComEd solve this dynamic pricing puzzle?
Personalized communications, customized home energy reports, and demand response are some of the many tools we offer customers to help them better manage their energy use. As we deploy smart meters across northern Illinois, we are unlocking even more value through resources like Opower’s behavioral demand response platform.