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Oracle Customer Success—Tucson Electric Power

Tucson Electric Power

Tucson Electric Power Accelerates Energy Use Analysis by Cutting Report Generation Times in Half and Speeds Outage Information to Customers


Our testing of Oracle’s SPARC S7 servers reveals a perfect fit for our scale-out, highly-available, secure environment. The per core efficiency, resiliency, and outstanding performance provide a highly cost-effective platform that allow us to respond to power outages around the clock.

— Scott Myers, Senior IT Systems Engineer, Tucson Electric Power

Delivering safe, reliable power to more than 414,000 customers in the Tucson metropolitan area, Tucson Electric Power (TEP) provides the energy behind Tucson's economy.  TEP offers comprehensive energy services through reliable, traditional resources and a growing renewable power portfolio. In addition to helping customers use energy more efficiently, TEP is active in community service and volunteerism across the state.

TEP focuses on delivering the highest quality of service and care to its customers—from helping customers understand their usage patterns, to providing tips on how to reduce monthly bills, to responding to power outages around the clock with constant and clear communication.  

With these objectives in mind, TEP evaluated Oracle’s SPARC S7 servers for its next-generation infrastructure. With SPARC S7 servers and Oracle Solaris 11, TEP was able to cut report generation time of its meter data management system by more than half.

“We are creating 20 million records per day in our meter data management system database, reading over 414,000 customer meters, many every 15 minutes,” says Scott Myers, Senior IT Systems Engineer for TEP. “Our SPARC platforms handle that influx of data without breaking stride.”  Meter data provides the foundation needed to forecast future power requirements and helps customers manage their power consumption.

TEP has simplified their operations through a highly virtualized, efficient SPARC environment.  “Using Oracle’s Solaris Zones, we were able to move the meter data management application to the SPARC S7 server in under an hour,” says Myers.  “We’ve been following the same migration procedures for 15 years, leveraging Oracle’s Solaris Binary Application Guarantee, and we have yet to hit a single migration issue.”

TEP is committed to keeping its customers informed about power outages and efforts to restore service by providing real-time power outage maps on their website driven by outage management system, GIS System and geospatial system databases.  This critical workload resides on SPARC systems and when it’s time to modernize this infrastructure, Myers plans on using SPARC S7 servers.


Oracle’s integration of the hardware and software to deliver a fast, resilient platform means we can focus on activities that drive innovation for our customers and our company. Keeping the lights on is just the start.

— Scott Myers, Senior IT Systems Engineer, Tucson Electric Power

About Tucson Electric Power


Tucson, Arizona, USA



Annual Revenue

Over US $1Billion
Published:  Sep 13, 2016