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Accelerating Crew Efficiency

Oracle Hospitality Cruise Smart iCrew mobile application raises service standards and increases onboard productivity by providing crew members with relevant passenger-related information at their fingertips.

Oracle Hospitality Cruise Smart iCrew
Increasing Productivity

Increasing Productivity

  • Complete crew, visitor, and guest details
  • Check-in management, passenger embarkation and debarkation status
  • Luggage tracking and flight overview
  • Events and activity management
  • Access to amenities, special requests, comments, complaints, and preferences
  • Guest history, invoice, and loyalty details
  • Maintenance and housekeeping management
See It In Action

Product Features

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Cruise crew members can browse passenger information, from passport and ticket details to luggage tracking, flight information, and guest preferences.

Maintenance and Housekeeping Tracking

With Oracle Hospitality Cruise Smart iCrew, crew members can easily track the status of maintenance and housekeeping orders.

iCrew Helps Enhance the Passenger Experience

iCrew is an intuitive mobile-enabled application for crew members to help passengers with requests quickly, letting them get back to having fun on their cruise, instead of waiting in line for service. See it in action at Royal Caribbean Cruises.