Oracle Order Management offers a multichannel solution that enables you to serve the needs of your market segments and achieve greater order profitability. Unify your customer-facing processes, meet customer requests, optimize order fulfillment, and improve fulfillment efficiency—all with one complete order-to-cash solution.
Capture, configure, and price orders with business users.
Single Face to Customer
Consolidate quotes and orders from all channels and existing systems.
Manage orders from all channels to get a single view of your customer.
Optimized order scheduling
Fulfill orders from the most profitable source and utilize global inventory.
Serve the needs of your market segments by allocating supply based on specific attributes.
Manage a consolidated view of the backlog and reprioritize orders.
Enable drop-ships, capable-to-promise, configure-to-order, and more.
Define order fulfillment processes for products and services on the same order.
Get updates on orders, inventory, shipments, and planned supply through in-context analytics.
Manage fulfillment tasks and resolve issues before they affect customer commitments.
View and evaluate various options before picking the best one.
Define and enforce rules for changing orders.