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常見問題
Enabling Mobile Hotel Operations
Oracle Hospitality Hotel Mobile is a native app that extends key Oracle Hospitality hotel functions to mobile devices, empowering your staff to improve guest engagement by offering personalized services virtually anywhere across your property. Please note that Oracle Hospitality Consulting services must be purchased separately to set up and configure Hotel Mobile. A valid Hotel Mobile license must be obtained prior to use.
Product Features
Open all Close allThe Dashboard
The Dashboard provides summary information of the hotel activities in real time with drill down functionality to the various departments.
Check-in and Check-out
Differentiate the guest experience by effectively managing the check-in & check-out process using the mobile PMS.
Mobile Front Desk Operations
Increase your operational efficiency by untethering your front desk operation.
Streamline Housekeeping
Manage room status and track housekeeping activities.
Increase Maintenance Efficiency
Document and track maintenance tasks in real-time and upload a photo with a work order to illustrate the task.
Enhanced Experience, Streamlined Operations
- Enable mobile check-in and check-out: reservations search with intuitive filters, guest check-in, manage guest preferences, accompanying guests and sharers, room assignment, key encoding, posting charges and articles, check out with ability to email folio.
- Streamline housekeeping: get real-time updates when guests check out, prioritize rooms on queue, awareness of linen and towel change, manage room status, create maintenance tasks, enhance collaboration with the front desk.
- Proactive maintenance: manage and create maintenance tasks, include picture when creating maintenance task, update and resolve maintenance tasks.
Get Started with Hotel Mobile
Download: The App for Windows
Download the Hotel Mobile app for Windows mobile devices.
Download: The App for Android
Download the Hotel Mobile app for Android mobile devices.
Weissenhaeuser Strand Enhances Engagement with Hotel Mobile
“We decided to use Oracle Hospitality to save time. We use it in the front office, for maintenance and housekeeping, and mostly to eliminate paperwork.”
David Depenau, Managing Director, Weissenhäeuser Strand Enhances Engagement with Hotel Mobil.