CERN Keeps IT Team Focused on Core Business by Using Cloud Services

CERN Keeps IT Team Focused on Core Business by Using Cloud Services

The European Organization for Nuclear Research (CERN) is one of the world’s largest and most respected centers for scientific research. Founded in 1954 and located near Geneva on the Franco-Swiss border, CERN was one of Europe’s first joint ventures. Today, it has 21 member states and is home to physicists and engineers who probe the fundamental structure of the universe. CERN’s researchers use the world’s largest and most complex scientific instruments to study the basic properties of matter. The process gives clues about how particles interact and provides insights into the fundamental laws of nature.




A word from European Organization for Nuclear Research (CERN)

  • “Oracle Managed Cloud Services ensures 24/7 coverage for its Oracle E-Business Suite database and middle-tier monitoring, upgrades, migrations, and patching. Oracle Managed Cloud Services enables us to reduce time spent on patching and maintenance by more than 60%.” – Arash Khodabandeh, IT Department Database Group, European Organization for Nuclear Research (CERN)

  • Integrate more than 20 in-house-developed applications that meet specific business needs for its recruitment, training, performance management, work safety, and payroll functions
  • Support business continuity and enable permanent and guest researchers to access research facilities and highly specialized scientific equipment
  • Achieve maximum return on IT investments by facilitating regular application patching, maintenance, optimization, and upgrades that enhance system performance and mitigate downtime risks


  • Upgraded to Oracle E-Business Suite Release 12.1.3 and is using Oracle Managed Cloud Services to help human resources management assign jobs, positions, and pay grades for thousands of personnel members, visiting researchers, and engineers representing more than 600 universities and research institutions from 113 nations
  • Provided the flexibility needed to manage permanent and short-term contracts, enabling the organization to register visiting scientists and temporary staff to grant them access to the CERN premises
  • Ensured consistent testing and configuration of the Oracle E-Business Suite environment by using Oracle E-Business Suite Managed Cloud Services, gaining in software management as well as optimized security
  • Enhanced human resources (HR) system reliability for more than 250,000 individuals who have or had a working relationship with CERN, while reducing IT maintenance requirements—including patches, performance, and incident resolution—by implementing Oracle E-Business Suite Managed Cloud Services to focus internal IT resources on supporting research activities
  • Reduced time and cost for managing, maintaining, and securing the application environment
  • Benefited from a dedicated Oracle service delivery manager—who served as a single point of contact for all issues—and seamless access to Oracle expertise to simplify support

Why Oracle

CERN has a 30-year relationship with Oracle and makes extensive use of Oracle software to support mission-critical applications for most administrative and technical activities within the organization. Moving its HR applications to Oracle Managed Cloud Services reduced the cost, disruption, and resource requirement spikes traditionally related to upgrades, while Oracle’s ongoing planning support enabled CERN to more easily take advantage of new functionalities and capabilities as they became available.