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8x8 Works with Oracle Cloud to Keep Businesses Open

By Barb Darrow, Oracle—May 12, 2020


8x8, Inc.

8x8, an innovator in cloud communications, is helping keep organizations, educators, healthcare professionals and businesses active despite the COVID-19 pandemic, which made working in close quarters untenable. In doing so, 8x8 and its Jitsi subsidiary faced dramatically increased demand for their respective video meeting solutions, which 8x8 met by moving to Oracle Cloud from Amazon Web Services.

Now, with Oracle as its new cloud partner, 8x8, is helping a soaring number of organizations remain operational during these unprecedented times.

Over the past two months, 8x8 saw demand across its private and secure video services, including 8x8 Video Meetings and Jitsi Meet, explode to more than 20 million monthly active users, which meant it was serving 1.5 petabytes of video data out to users daily. Schools, healthcare organizations, and businesses around the world are using the service to maintain activities while allowing employees, customers, patients and students to stay away from offices and classrooms.

That spike in demand put a huge burden of responsibility on 8x8, and it turned to the cloud provider that could scale to those heightened requirements.

Oracle’s Gen 2 Cloud helped 8x8 not only meet this dizzying level of demand but also saved it more than 80 percent on the cost of outbound or exported data compared to AWS. The cost of sending data out of a given cloud is a significant factor for business customers, and in the case of a video streaming service, those so-called data egress charges add up fast.

In addition, 8x8 was able to get a 25 percent performance boost per compute-node on Oracle’s Gen 2 Cloud infrastructure compared to other providers.

“As video meetings quickly became the connective tissue of today’s new world, we saw our user count soar. To support that exponential growth, we looked at several platforms and chose Oracle’s Gen 2 Cloud infrastructure for its strong security, outstanding price/performance, and world-class support to serve this new surge of users,” said Vik Verma, CEO of Campbell, Calif.-based 8x8.

Clay Magouyrk, executive vice president, product development of Oracle Cloud Infrastructure, is happy to welcome 8x8 aboard.

“As the world redefines the way we work and educate people, video conferencing has become a mission-critical service, in a very real sense, and has become one of our fastest growing business segments,” Magouyrk said.

Users of 8x8 video communications solutions include WeSchool in Italy, Every Child Pediatrics and Retreat Behavioral Health in the U.S., as well as Level39, Europe’s largest tech incubator.

8x8 is proud to enable people and businesses around the world stay productive at a challenging time. And Oracle, fielding its modern cloud architecture, is there to help in this critical endeavor.