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Leading in HR has Never Been More Important

By Chris Leone, Senior Vice President, Applications Development, Oracle—May 14, 2020


Oracle Cloud HCM

As organizations navigate the current environment, HR teams are taking center stage and we couldn’t be prouder to be partnering with them as they help their organizations adapt to unexpected workforce changes and define what’s next.

The critical role HR teams are playing also underlines the importance of them having access to the very best technology and that’s why we are honored to be named a Leader in The Forrester Wave™ for Cloud Human Capital Management Suites, Q2 2020—Check out the press release here.

Of the 11 cloud HCM suite providers recognized, Oracle Cloud HCM was one of only four vendors in the Leaders category and received the highest score in the current offering category. We are also especially proud to have received the highest possible score in the customer experience criterion, which we believe speaks to our investment in a customer-first mindset and underpins everything that we do and deliver for our customers.

According to the Forrester report, “Cloud HCM suite vendors are attempting to do more than ever. In addition to supporting and fulfilling workforce operations and the employment contract (i.e., payroll and workforce management), they aim to aid the organization’s business and workforce strategy with tools that help attract, develop, and retain talent. […] The outbreak of COVID-19 created a global health pandemic with massive economic fallout this year. It also delivered a stark reminder of the importance of HCM capabilities serving multiple constituents in an organization as HR pros, CIOs, and business leaders worked to ensure immediate workforce safety, resilience, and business recovery.”

I couldn’t agree more. In the face of a crisis, HR and business leaders rely on technology to make quick, efficient, and informed decisions to keep the workforce operating—while maintaining business continuity and resilience. Our HCM suite has proven to do just that and I am beyond proud of my team who are continuing to focus on building next generation capabilities and ensuring customer success in these challenging times.

Oracle Cloud HCM is designed to humanize employee experiences, support virtually any HR need, and empower organizations to adapt to changing market dynamics. We’re happy to see that The Forrester Wave Report’s evaluation of Oracle includes our more recent investments and some of the features we are most proud of, such as HR Help Desk and digital assistant, which are especially needed to help HR teams navigate the uncertainty of today’s environment.

In evaluating our HCM suite, the Forrester report notes, “Oracle Cloud HCM proves that long-term strategies and leadership pay off.” I believe our commitment to deliver purposeful products, meet evolving customer needs, and lead with innovation is indeed moving the needle. Here are some of the key takeaways from our evaluation, according to the Forrester report:”

  • “Following more than a decade of sustained development, which included major investments in user experience design and the acquisition of Taleo (2012), Oracle Cloud HCM now provides a comprehensive, sophisticated HCM suite.”

  • “We expect to see Oracle continue to increase the depth of functionality in recruiting, HR service delivery, and digital assistant use cases.”

  • “Oracle Cloud HCM is a good option for larger, multinational organizations (more than 5,000 employees) with more sophisticated HCM needs…”

The Forrester Wave™: Cloud Human Capital Management Suites, Q2 2020 is an assessment of the top vendors in the market, and shows how each provider measures up and helps CIOs and chief HR officers (CHROs) select the right one for their needs. To learn more about the report, click here.