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Press Release

Oracle Gets Supply Chains Talking with New Digital Assistants

New collaboration, integration, and conversational UI capabilities help supply chain professionals reduce complexity and improve operational intelligence

ORACLE OPENWORLD, San Francisco, Calif.—Sep 17, 2019

To help organizations plan and execute more efficient and agile supply chain operations, Oracle has expanded Oracle Supply Chain Management (SCM) Cloud with new collaboration, integration, and digital assistant capabilities. The latest updates to Oracle SCM Cloud include the introduction of Oracle Business Network, a B2B network, and a new digital assistant for supply chain.

“In many cases, the natural complexity of an organization’s supply chain is made worse by the complexity of the technology used to manage it,” said Jon Chorley, chief sustainability officer and group vice president, supply chain management, Oracle. “To outpace change and stay ahead of competitors amid changing market conditions, organizations need technology that removes complexity and provides clear and actionable insights into their business. The new innovations within Oracle SCM Cloud help customers streamline collaboration with new trading partners and improve operational intelligence so they can move faster and outperform the market.”

Oracle Business Network

Oracle SCM Cloud includes comprehensive capabilities to connect various trading parties for B2B collaboration, either directly or through third-party networks, such as Transcepta for e-invoicing, Justransform for logistics and GHX for healthcare. The release of the Oracle Business Network further simplifies this process by enabling customers to easily search for and connect to trading partners who are already registered on the network directly from within Oracle Cloud Applications. This enables seamless electronic exchange of business documents and removes the complexity of establishing and supporting these trading relationships. In addition, a planned integration with Oracle DataFox will enable real-time trading partner insights from DataFox’s AI-sourced-and-managed firmographic dataset to reduce risk and to further improve business agility.

Oracle Digital Assistant for Supply Chain Management

Digital assistants represent a new paradigm for user interaction, where there is a “conversation” between the user and the digital assistant with “skills” to monitor activity and spot and solve problems rapidly and effectively. Oracle Cloud Applications are developing digital assistant skills across a wide variety of use cases, including supply chain. Oracle Digital Assistant for Supply Chain Management provides an intuitive and conversational user interface to help customers simplify root-cause analysis for improved supply chain performance. Initial functionality will focus on logistics uses cases (including checking on status, tracking deviations from plans, and reporting incidents), with plans to expand to all aspects of supply chain.

Oracle was named a Leader in Gartner’s recent “Magic Quadrant for Supply Chain Planning System of Record.” Oracle was named a Leader in the “Magic Quadrant for Warehouse Management Systems” and “Magic Quadrant for Transportation Management Systems.”

For additional information on Oracle Supply Chain Management (SCM) Cloud, visit FacebookTwitter or the Oracle SCM blog.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contact Info
Bill Rundle
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at

About Oracle OpenWorld

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