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Oracle Customer Success—Berenberg

Berenberg

Berenberg Easily Scales for 100x More Data, Gains Better Security and Workplace Flexibility, Meets Regulatory Requirements

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We need absolute security for our clients and for regulators when we use production data in nonproduction environments, and Oracle Data Masking Pack offered us the best and fastest way to meet those requirements. Oracle helped us achieve full regulatory compliance, satisfy fiscal auditors, and prevent privacy issues or data leaks at the same time. It also streamlined administration.

— Frank Hilgendorf, Head of Database and IT Operating, Berenberg

Established in 1590, Berenberg is one of the leading privately owned banks in Europe today, focusing on four operating divisions: private banking, investment banking, asset management and corporate banking. The Hamburg-based bank—with a strong presence in London, Zurich, Frankfurt, and New York—has 17 offices in Europe, America, and Asia and is managed by personally liable partners.
 
Business Challenge
  • Mask customers’ sensitive financial data in nonproduction environments, in which the bank’s developers get daily copies of full-size production databases for development purposes
  • Maintain a dynamic business logic that allows a fast response and near-daily, structural, production-database changes, as they arise, to meet the needs of specialized departments
  • Exclude all possibilities of data theft and privacy breaches to minimize risk to reputation in a highly sensitive banking environment
  • Ensure that database administrators can immediately carry out support operations without access to sensitive financial data
Results
  • Deployed Oracle Database to manage a 100x increase in data volume in just one year, with out-of-the-box technology and without adding database administrators, ultimately winning the prestigious Oracle Database Award in 2012 for innovation and technical finesse
  • Used Oracle Enterprise Manager 12c to monitor and supervise database operations and performance and to tune the database to ensure that the bank can comfortably manage peak workloads
  • Simplified auditing procedures and achieved regulatory compliance with Oracle Data Masking Pack, which is accepted by auditors and which ensures the privacy and security of the bank’s clients
  • Enabled the use of production data in nonproduction environments to ease development of applications and application features by employing Oracle Data Masking Pack to define and mask sensitive tables and columns, such as customer names and account balances
  • Avoided exposure of critical business information, such as account movements and investment portfolios to employees, ensuring compliance with data privacy regulations and minimizing the risk of intended or accidental data leaks
  • Enabled script generation on demand with Oracle Enterprise Manager Cloud Control 12c command-line interface, which allows users to script tasks and eliminates the need to manually modify sources or table structures, saving significant time when preparing production databases for use in nonproduction environments
  • Ensured that database administrators can meet near-daily demands of specific departments without having access to sensitive customer and financial data
  • Enabled all IT staff to become fully proficient in Oracle Data Masking Pack in less than one day, due to the straight-forward graphical interface and user-friendly masking procedures
  • Collaborated with Oracle Advanced Customer Support Services to check mission-critical systems for best-practice configuration issues and to tailor the configuration to the bank’s needs, lowering the cost and time spent on maintenance, support, and routine management
  • Ensured scalability amid rapid growth with an Oracle Unlimited License Agreement

 

Oracle Data Masking Pack, which came bundled with Oracle Enterprise Manager, met our needs perfectly in terms of security, functionality, regulatory requirements, and maintenance simplicity. It greatly eases our experience with audits as well. No other solution could have delivered all of these benefits. Oracle Database, meanwhile, contains our business logic, which provides us with the agility and flexibility we need to serve a demanding, exclusive clientele. We monitor it with Oracle Enterprise Manager—the best tool for the job.

— Frank Hilgendorf, Head of Database and IT Operating, Berenberg

About Berenberg

Headquarters

 
Hamburg, Germany

Employees

 
1,150
Published:  Aug 07, 2014