By implementing Oracle engineered systems with Oracle Fusion Middleware, we gained a high-performance and scalable Internet of Things platform that can easily process massive volumes of data from more than 1 million multifunction printers to provide better customer service. With Oracle’s leading technology, we also ensured seamless migration to the new Oracle system without causing disruption to our customer printing operations.
Founded in 1937 as a manufacturer of high-quality cameras, Canon Inc. today operates three business divisions: imaging products, such as cameras and video cameras; office products, including multifunction printers and facsimile machines; and industrial devices, such as medical equipment. As part of its core office products business, Canon provides various Internet of Things (IoT) services, including a remote monitoring service for multifunction printers, and document services that support customers’ total printing operations, enabling them to get the most out of big data.
After evaluating various vendor solutions, Canon chose Oracle because Oracle engineered systems’ high-performance hardware and Oracle Coherence’s leading in-memory data grid technology offered the best solutions to resolve bottleneck issues for processing massive volumes of data received from 1 million multifunction printers connected to the IoT platform.
We had reached a point where we couldn’t connect any more printers to the IoT system because of I/O bottlenecks and insufficient storage capacity. By adopting Oracle engineered systems and Oracle Fusion Middleware, we gained the ability to dramatically improve IoT system performance and achieve real-time insight, which, in turn, enabled us to deliver fast and effective service to our customers. Oracle was clearly the right choice for us.
Canon started to examine the proposal from Oracle Japan to upgrade the legacy infrastructure for its IoT platform. After conducting a proof of concept, Canon decided to implement Oracle engineered systems, Oracle Fusion Middleware, and Oracle Database options due to their proven performance during the test and their cost effectiveness. Canon launched the new system smoothly, and completed the project on time.