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Oracle Customer Success — Capgemini
Capgemini Saves 5% in First Sourcing Event with Oracle Procurement Cloud
ShareDeploying Oracle Procurement Cloud was really simple. We didn’t need to create major process designs. By using the standard capabilities of Oracle Enterprise Resource Planning Cloud we were able to quickly have a system up and running, and after only a few training sessions our entire team was able to complete the sourcing and supplier registration process in the cloud.
— Jasper Oskam, Senior Oracle ERP Consultant, Capgemini Nederland B.V.
Capgemini Achieves 5% Savings in First Sourcing Event and Shortens Supplier Onboarding from Weeks to Days
Capgemini is a global leader in consulting, technology, and outsourcing services. It has offices in more than 40 countries, creating and delivering business, technology, and digital solutions that enable its clients to achieve innovation and competitiveness.
The company has recently experienced rapid growth, particularly in digital and cloud solutions, and having also made two strategic acquisitions in the digital sector, it recognized the need to unify and optimize its procurement processes at a global level to support the continued growth of its high-tech solutions.
Challenges
- Streamline supplier registration operations and piloting in North America, which currently accounts for 30% of global revenues and where Capgemini recently made strategic acquisitions of a digital design firm and an insurance software provider
- Reduce the time and manual administration effort to register new suppliers, previously involving office spreadsheets which were sent back and forth by email to various processing and approval centers in India and the United States, and often taking up to two weeks
- Minimize procurement spend by providing detailed insight into sourcing and supplier data to identify potential cost reductions and economies of scale
- Enhance visibility and optimize procurement and supply chain management processes to minimize errors and enable rapid resolution of supplier issues, for example concerning registration, communication, or contractual issues
Results
- Reduced procurement spend, enhanced visibility, streamlined registration of major IT suppliers, and boosted Capgemini’s reputation as a driver of cloud innovation projects by using Oracle Procurement Cloud to automate and optimize supply chain processes
- Streamlined procurement processes in Latin America by implementing Oracle Sourcing Cloud Service, enabling sourcing specialists to conduct end-to-end negotiation processes with suppliers in the cloud, and leading to a reduction in sourcing costs
- Reduced the time to onboard new suppliers such as laptop, hardware, or software vendors from weeks to days, significantly increasing business agility and enabling Capgemini to provide faster innovation products and services to clients around the world
- Deployed both Oracle Supplier Portal Cloud Service and Oracle Sourcing Cloud Service in less than three months—unimaginable with on-premises applications deployments—enabling Capgemini to showcase to its clients the speed of cloud implementations, which grew by 29% in the past year across the organization’s client base and now make up 30% of its global revenues
- Streamlined and unified supply chain management processes in North America by implementing Oracle Supplier Portal Cloud Service, enabling new suppliers to easily register online, reducing administrative burden on supply chain team, and minimizing errors
- Provided a centralized, transparent view of all supplier activity and communication in the Cloud to enable rapid problem resolution—a considerable improvement over previous setup involving stacks of separate emails, documents, and Excel files located in different parts of the world
- Enhanced procurement reporting by enabling sourcing teams to rapidly generate and internally share detailed business intelligence reports—facilitating strategic sourcing, minimizing missed opportunities, and enabling Capgemini to identify further pricing optimization among IT and other suppliers
- Accelerated supplier management processes by using Oracle Supplier Portal Cloud Service to automate each review and approval step—also instantly reverting to the vendor in case of issues, while ensuring that no inbound or outbound email is lost or overlooked
We considered alternative strategic sourcing solutions from other vendors, but Oracle’s out-of-the-box functionality fit our needs perfectly. We are seeing trends in clients wanting strategic sourcing solutions, and can now demonstrate from first-hand knowledge the benefit of Oracle Cloud.
— Jasper Oskam, Senior Oracle ERP Consultant, Capgemini Nederland B.V.
About Capgemini
Headquarters
Paris, France
Employees
More than 190,000
Annual Revenue
US$12.5 billion
Capgemini, founded 50 years ago, is a global leader in consulting, technology, and outsourcing services. The company has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model, to offer an array of integrated services that combine top-of-the-range technology with deep industry expertise. Capgemini is an Oracle Diamond Partner.
Published: Aug 14, 2017