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Oracle Hospitality Suite8 removes operational worries from our plate by streamlining business processes in both hotels—including reservations, housekeeping, hotel services and amenities, and sales and marketing. It allows us to deliver a personalized service and create a memorable guest experience.
San Martino Treviglio is a family-run luxury estate in Treviglio, in the Bergamo province in Northern Italy. The estate offers 15 modern rooms with minimalist furnishings and chromo therapy showers, a Michelin-star restaurant serving international gourmet cuisine, and a spacious garden. The hotel was fully renovated and restyled in 2011 to make room for a new lunch bistro and ensure maximum comfort for guests.
In February 2015 the family opened a new estate, the Marelet, a modern and sustainable four-star property built entirely of wooden and recyclable materials, with a geothermal system for heating and cooling and solar panels for onsite electricity generation. The Marelet combines design with technology to address the business segment, with conference facilities for meetings, a bistro for business lunches, and 12 of its 15 rooms designed for single travelers. To achieve sustainable growth, the owners focus on delivering exceptional guest experience and creating synergy between the two estates to meet the requirements for all types of visitors.
Oracle offers top-notch property and guest management tools and the security of a well-established IT vendor. Oracle also provides a clear product roadmap, assuring us that our investment will be supported long term and allowing us to focus solely on creating a memorable guest experience.
The company worked with Oracle Partner Ariane Systems to implement guest self-service check-in/checkout technology at the Marelet estate.
“We are working on the ongoing implementation with Ariane Systems, as suggested by Oracle. The expertise of Ariane’s consultants in delivering self-service solutions to hotels will help us make the most of our Oracle Hospitality deployment for the benefit of our customers,” Colleoni said.