Enterprise and Database Monitoring FAQ
General questions
Where can I find information on Enterprise Manager Monitoring best practices?
For a deep dive into the best practices for monitoring in Enterprise Manager, please refer to this document (PDF).
Where can I find a list of Enterprise Monitoring features organized by release updates?
Refer to this document for information on Enterprise Manager monitoring enhancements by release updates.
Where can I find a list of the out-of-the-box metrics for Oracle Database in Enterprise Manager?
Refer to this document.
Where can I find a list of the out-of-the-box metrics for MySQL in Enterprise Manager?
Refer to the following:
What is the associated licensing to use Ticketing and Event Connectors, such as ServiceNow?
Management connectors are bundled with various packs. Licensing is determined by the type of target that will have events shared or tickets opened for it in the third-party system. For example, If you open ServiceNow tickets for Oracle Database targets, then you will need to license the Oracle Diagnostics Pack. If you open ServiceNow tickets for WebLogic Server targets, then you will need to license the WebLogic Server Management Pack Enterprise Edition.
Refer to this document for a list of all the event and ticketing connectors available in Enterprise Manager.
What is the associated licensing to monitor Oracle Database with Enterprise Manager?
To monitor Oracle Database in Enterprise Manager, you will need to purchase licensing for the Oracle Diagnostics Pack.
What is the associated licensing to monitor MySQL, SQL Server, and IBM DB2 with Enterprise Manager?
Oracle Enterprise Manager for MySQL is included with MySQL Enterprise Edition and MySQL Cluster Carrier Grade Edition at no additional cost. To use Oracle Enterprise Manager for MySQL with MySQL Community Edition, you must purchase licensing for MySQL Enterprise Edition or MySQL Cluster Carrier Grade Edition.
Microsoft SQL Server and IBM DB2 are licensed with the System Monitoring Plugins for Non-Oracle Databases.