Oracle Services contracts

Oracle Consulting, Customer Success Services, and Oracle University contracts and service descriptions can be found below.

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Select the product, country, or language to view the applicable Oracle Support contracts and related documents.

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Oracle’s contract model

Our simplified contract model consists of three key elements: the agreement that spans our entire relationship with customers across all offerings, the ordering document which contains transaction-specific details, and the service policies that provide additional information on how services are delivered.