Oracle Support contracts

Contracts for Oracle Support Services, including the technical support policies, can be found below.

Find a document

Select the product, country, or language to view the applicable Oracle Support contracts and related documents.

Please select a product above to see documents.

No Results Found.

Don’t see what you are looking for or looking for older agreement versions? Try the A-Z page.

Oracle’s contract model

Our simplified contract model consists of three key elements: the agreement that spans our entire relationship with customers across all offerings, the ordering document which contains transaction-specific details, and the service policies that provide additional information on how services are delivered.

Order Documents
Service Policy