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Letter to Customers

On September 2, 2008, Oracle announced it has entered into an agreement to acquire ClearApp, a leading provider of application management solutions for composite applications. The transaction is subject to customary closing conditions and is expected to close in the second half of 2008. Until the deal closes, each company will continue to operate independently.

Today, businesses rely heavily on agile SOA applications to automate key business processes. These environments are often developed and managed by different teams, and the high level of abstraction that makes these architectures attractive also hides key application component relationships creating an "IT visibility gap".

ClearApp addresses the IT visibility gap by discovering and modeling the functional dependencies inherent in SOA environments. With the ClearApp solution, customers are able to discover and model end-to-end business services and component dependencies in runtime, monitor business service performance, and diagnose performance issues quickly. ClearApp’s capabilities are expected to extend Oracle’s application management solutions to provide visibility of transactions across all application components.

Oracle Enterprise Manager and ClearApp products, combined with recently acquired products from Moniforce and Auptyma are expected to provide customers with a top-down application management solution that provides comprehensive management of their standards-based applications and integrations, delivering greater value to the business. Customers are expected to see enhanced service levels, reduced down time and improved return on their SOA investments.

We look forward to providing our customers a comprehensive application management solution that can manage and monitor the complex relationship and dependencies of composite applications. To learn more about the proposed combination of Oracle and ClearApp, please visit

We appreciate your continued support.

Leng Leng Tan
Vice President, Oracle Applications and Systems Management

The above is for informational purposes only and may not be incorporated into a contract.

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