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Letter to Customers

On February 4, 2009, Oracle announced it has entered into an agreement to acquire mValent, a leading provider of application configuration management solutions. This acquisition of mValent is expected to extend Oracle Enterprise Manager with rich application configuration management capabilities, and enable Oracle to provide comprehensive application management solutions. The transaction is subject to customary closing conditions and is expected to close in the first half of 2009. Until the transaction closes, each company will continue to operate independently, and it will be business as usual.

Effective application configuration management is becoming increasingly important as businesses look to improve operating efficiencies. Enterprise application infrastructure is a complex and constantly changing environment, making it difficult to manage. In addition, there is a lack of holistic understanding of configuration settings and their implications on application functionality and performance, which is further exacerbated by manual and repetitive tasks often using spreadsheets to manage. As a result, configuration-caused outages, delays and quality problems are a common occurrence.

With the acquisition of mValent, Oracle is expected to enable customers with the ability to collect, compare and reconcile deep configuration information of complex systems. The mValent solution ensures consistent configuration across IT environments and also provides agile support for ongoing environment and technology changes.

The combination of mValent and Oracle Enterprise Manager is expected to provide customers with a more comprehensive top-down application management solution, delivering greater value to the business. Oracle Enterprise Manager combined with mValent provides enhanced management across the application life cycle. Customers are expected to benefit from increased operational productivity through automation, enhanced audit and governance and improved application uptime.

We look forward to providing our customers a comprehensive application configuration solution. To learn more about the proposed acquisition of Oracle and mValent, please visit

We appreciate your continued support.

Leng Leng Tan
Vice President, Applications and Systems Management

The above is for informational purposes only and may not be incorporated into a contract.

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