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Oracle Customer Success—SPC Brasil
SPC Brasil Improves the Security and Credibility of Credit Data Within One of Latin America’s Largest Databases
ShareOur database is the heart of our business, so we required a robust and secure environment. With Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle Audit Vault and Database Firewall, we have raised security levels and increased the credibility of information, boosting the confidence that our customers, partners, and auditing agencies have in us.
SPC Brasil provides credit-score information of more than 133 million citizens and 1.2 million organizations. It has the largest credit database in Latin America and offers timely data on credit card payments and defaults, business prospecting, credit analysis, customer portfolio management, support for the collection and recovery of debts, plus other products and services.
Business Challenge
- Automate and enhance the data masking and shuffling processes that hide and rearrange data in a way that heightens SPC Brasil’s credit-history database security, allowing IT management to optimize resource use and focus on high priority projects
- Create a stable, high-performing IT infrastructure and ensure accuracy of the credit-history database for employees and customers, while providing management with greater visibility and traceability for all actions performed within the system
- Accelerate the organization’s data processing and prevent interruptions of the system that receives 50 million credit information requests per month, to serve more customers in less time
Results
- Enabled automatic masking and shuffling, or hiding and rearranging data, with Oracle Data Masking Pack, reducing the risk of exposing sensitive data, such as credit-history information, to unauthorized users
- Improved query performance, completing credit-information requests faster—improving business agility and accelerating the deployment of new credit applications and services
- Met legal and trade association requirements for high security levels of credit-history data, enabling the organization to deploy a modern credit score system and to make it available as a new option for individuals and companies in Brazil
- Provided internal users with greater visibility and traceability into when and where data is accessed, through the use of Oracle Audit Vault and Database Firewall, allowing for more secure transactions
- Consolidated reports, alerts, and audits for security policy management, providing continuous system monitoring, ensuring optimal performance, and maximizing the return on investment
- Introduced procedural standards for all users and administrators of SPC Brasil’s database, improving database management and adding an extra layer of security
- Boosted confidence of the database environment for internal users, customers, partners, and auditing agencies, due to improved accuracy, reliability, and security of the organization’s credit-history records
Why They Chose Oracle
After considering various database options and their merits and shortcomings, SPC Brasil chose Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud for excellent high performance, increasing security, and ease of use.
We looked at other manufacturers and their market positioning and concluded Oracle Exadata Database Machine could best fulfill our organization’s demands due to its high capacity, which increases performance by 10x or more. We already knew about the credibility and efficiency of Oracle products and their superior performance, and that was the most important deciding factor for us.
Execution
Before implementing Oracle Exadata Database Machine, the IT team at Service IT Solutions worked to understand SPC Brasil’s limitations and technological needs.
“The process of implementing and migrating of one of the largest databases in Latin America was extremely complex and required considerable caution from all involved so as not to compromise performance of the system, which was operational during the transition,” Almeida said.
About SPC Brasil
Headquarters
São Paulo, São Paulo, Brazil
Partners
A team of specialists from Oracle Platinum Partner Service IT Solutions supported SPC Brasil’s migration to Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud, and it also helped with the implementation of Oracle Audit Vault and Database Firewall and Oracle Data Masking Pack.
“Service IT Solutions’ work was excellent. We initially tried to complete the deployment and migration on our own, but when we saw that we didn’t have the necessary knowledge, we sought expert advice from Service IT Solutions. The group showed a high level of professionalism and competence,” Almeida said.