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Enable superior shopping experiences by presenting a single, 360-degree view of your customers in real time for all touchpoints across the enterprise.
The customer dashboard provides fast access to the extensive customer profile including, demographics, purchase activity, promotion response history, and segment membership.
The back office administrative console enables customer service representatives to perform account level inquiries, audits, and adjustments across all supported account types including, gift card, loyalty, and awards.
Leverage customer data to turn insights into actions that accelerate growth in revenue and profitability. Harness this valuable data to personalize communications and increase response rates.
Unleash creativity with a flexible, scalable, and reliable gift-card solution. Whether you need traditional gift cards, electronic merchandise credits, or promotions as part of an engaging promotional strategy, this platform will support your business.
Consolidate, cleanse, and organize siloed customer data, from contact information to purchase history across all channels. Mine the data, build strategic insight, and identify and exploit areas of opportunity.
Configure loyalty and stored-value program management capabilities to identify, reward, and retain loyal customers. Increase customers' lifetime value to help accelerate revenue growth.
Maximize your retail stores and commerce solution investment with our 24/7 modern learning experience. Engage with digital training to enhance your knowledge, understanding, and day-to-day activities on Oracle Retail Stores and Commerce solutions.