Retail Customer Engagement Cloud Services

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Build Customer Loyalty

Enable superior shopping experiences by presenting a single, 360-degree view of your customers in real time for all touchpoints across the enterprise.

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Datasheet: Oracle Retail Customer Engagement Cloud Services (PDF)

Drive Incremental Revenue and Profitability

Fully integrated suite of modules for effective management of all aspects of direct commerce
Flexible framework for capturing, organizing, and analyzing customer information and purchase behavior
Highly configurable, user-friendly tool that allows business users to define, analyze, and target customers who share common characteristics
Comprehensive application set for designing, executing, and analyzing a broad array of retail promotional offers and events
Wide variety of configurable, points-based loyalty programs to engage customers
Quick reference scorecards and in-depth analysis using a number of predefined reports to assess promotion effectiveness