Retail
Put your customers at the heart of your retail business. With a complete set of mission-critical retail solutions, cloud services, and hardware from Oracle, you’ll gain the insights and agility you need to delight customers at every touchpoint.
Retailers around the world trust Oracle with their retail operations
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50+petabytes of retailer data
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1K+retail brands
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100Btransactions per year
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96countries
Oracle Retail industry spotlight
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Ready to unlock faster, data-driven insights?
Discover lessons from Kroger's retail transformation that you can apply to your own journey.
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Oracle named a Leader
Learn why Oracle was named a Leader in the IDC MarketScape Worldwide Retail AI-Driven Assortment Planning Solutions 2025 Vendor Assessment.
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Five questions for retail leaders
To stay ahead, leading retailers must be agile. Consider these five questions to drive resilience in your organization.
Plan smarter, sell better, and deliver exceptional retail experiences
Enterprise performance management
Understand the impact of strategic decisions across your bottom line, the balance sheet, cash flow, and shareholder value before incorporating them into your operational plan.
Merchandise financial planning
Use AI to align cross-functional plans, connect financial targets with merchandise strategies, optimize inventory investments, and drive profitable growth.
Assortment planning
Define local assortments, improve traffic conversion into higher sales and margins, and increase customer satisfaction. Use advanced clustering and size profile optimization to create the right merchandise mix.
Procurement
Improve supplier performance and value by qualifying and managing suppliers, collaborating with them, and completing contracts and payments.
Brand compliance management
Ethically manage your product lifecycle, maintain compliance, and improve financial performance.
Supply chain collaboration
Improve collaboration between retailers and suppliers while simplifying supply chain management and analysis. This helps lead to more efficient and effective merchandising strategies.
Financials
Gain a complete view of real-time financial data and adopt a multidimensional reporting platform from stores to the central office. Simplify the process of transferring data from dispersed stores to the general ledger.
Merchandising
Manage day-to-day merchandising activities, including purchasing, distribution, order fulfillment, and financial close. Gain visibility into inventory across every shopping journey, not just a single store or channel.
Lifecycle pricing optimization
Analytical insights provide recommendations for optimal promotions, markdowns, and targeted offers that maximize profits and sell-through.
Warehouse management
Manage and optimize supply chain processes for omnichannel fulfillment, with complete control of orders and inventory throughout the distribution process.
Inventory planning optimization
Gain deeper insight into your supply chain while using AI and machine learning to help manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.
Merchandising
Manage day-to-day merchandising activities, including purchasing, distribution, order fulfillment, and financial close. Gain visibility into inventory across every shopping journey, not just a single store or channel.
Marketing
Create and deliver personalized content using AI across marketing, commerce, and customer service channels.
Unified loyalty
Build relationships with your largest and most valuable customers through targeted loyalty and reward programs. Integrate your loyalty program across your entire ecosystem to deliver personalized experiences at every touchpoint.
Lifecycle pricing optimization
Analytical insights provide recommendations for optimal promotions, markdowns, and targeted offers that maximize profits and sell-through.
Human capital management
Unify associate onboarding, workforce planning, and global payroll in a complete cloud solution that improves staffing decisions and operational efficiency.
Payment
Offer a fixed-rate, competitive pricing model with predictable transaction costs, regardless of the payment method. There are no additional service or convenience fees or monthly minimums.
Xstore Point of Service
Give your store associates a deeper understanding of customers with robust point-of-service (POS) functionality.
Logistics
Manage transportation, global trade, and distribution to maximize order fulfillment and minimize logistics costs while adapting to business disruptions and changes in your supply chain.
Order management suite
Deliver exceptional customer service while tracking order shipments and status. Empower associates with customer appeasement capabilities before and after the sale.
Store inventory operations
Instantly access inventory data for efficient, consistent in-store processes and procedures.
ERP analytics
Evaluate the profitability of your channels by revenue, cost of goods sold, gross margin, net margin, and other performance metrics.
Store inventory operations
Instantly access inventory data for efficient, consistent in-store processes and procedures.
Inventory planning optimization
Gain deeper insight into your supply chain while using AI and machine learning to manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.
Find retail solutions by sector
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Fashion
Fashion retail customers want the latest trend styles to be readily available and expect a seamless experience across channels. Achieve real-time, accurate inventory planning that helps enable growth, improve margins, and optimize customer experiences.
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Specialty and hardlines
Retailers must have the right inventory available in the right place to quickly fulfill customer demand. Leveraging specialty and hardline software with embedded data science can help optimize operations, profitably fulfill demand, and cultivate brand loyalty while gathering consumer insights.
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Grocery
Evolving consumer behaviors, competitive pressures, and technological advances are forcing grocery retailers to rethink their delivery models, customer experience, inventory management, and supply chain strategies to meet demand while protecting profit margins.
Customer success stories
