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Triumph with Memorable Customer Service
Identify, attract, and retain your most loyal shoppers by delivering exceptional customer service.
Integrated Service Options
- Fully integrated suite of modules for effective management of all aspects of direct commerce
- Web-based solution utilizes a variety of browsers to support onsite and remote users
- System monitoring tools ensure orders and other system activities process without interruption
- Deep integration with Oracle Retail systems to seamlessly develop an omnichannel view of the customer
- Customizable, scalable, and reliable to meet the needs of today's high-volume retailer
Tools for Evaluating
- Blog: Execution Matters: Transparency of the Order
- Blog: Deliver Post-Order Excellence
- Guidebook: Delivering Memorable Customer Service and Fulfilling Orders Profitably (PDF)
- Data sheet: Order Management and Order Broker Cloud Functional Training (PDF)
- Data sheet: Order Management and Order Broker Cloud Operational Audit (PDF)
- Data sheet: Order Management and Order Broker Consulting Advisory (PDF)
Retail Resources
Explore research, white papers, webinars, and more that can help you better understand the power of Oracle Retail products.
Retail Webinars
Register for an upcoming webinars or watch an on-demand session.
Blog
Stay current on retail technology innovation, industry best practices, and emerging retail trends.
Oracle Retail RACK
See retail research, customer presentations, webinars and more.
COVID-19 Resources
Find helpful resources and advice on navigating the New Next of retail.
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