Get the truth: Oracle v. Rimini Street
Risk and cyberthreats are a business reality. Protecting your data, business reputation, and customers is a must. Don’t be fooled by third-party enterprise software support providers like Rimini Street. Your business deserves an innovative, long-term IT roadmap, with critical software security patches. Get the protection you need with Oracle’s trusted, secure, and comprehensive support.
Oracle Wins Copyright Case Against Repeat Violator Rimini Street
Permanent injunction further limiting Rimini’s support practices;
holds CEO personally liable for Rimini Street’s misconduct, false advertising.
Choose your partners wisely
Data breaches, hacks, viruses, and cyberthreats are a business reality. Companies of every size, across all industries and geography, must make protecting their most valuable assets—their customers, data, IT investments, and reputation—their first priority.
Don’t risk it
The risk of not protecting your software investment is simply too great. Innovative companies must look across their entire business landscape, assess potential vulnerabilities, and ensure that their technology stack is optimized and protected. We encourage customers to learn more about the fundamentals of protecting their businesses with a trusted partner who both understands the importance of security and delivers ongoing and unparalleled product innovation.
By working hand-in-hand with a trusted partner like Oracle, your business benefits from the proactive maintenance and time-tested processes your business deserves and that your customers and stakeholders demand.
We understand that businesses today face tough challenges. We also recognize that customers have alternatives when it comes to their software support and database support options. While some options like self-maintenance and third-party support may sound viable on the surface or in the short term, ultimately they may be a potential liability, putting your business and customers at risk. These alternatives simply are not powerful enough, nor do they go deep enough, to protect your investments.
Who is Rimini Street?
Rimini Street is a support services provider for Oracle, Microsoft, SAP, and other enterprise applications. Rimini Street is unable to provide important security patches to its customers, leaving their Oracle software vulnerable to a variety of potential security threats. Rimini Street was started by TomorrowNow former President Seth Ravin in 2005. Rimini Street was built on a similar model to that company. TomorrowNow was eventually acquired by SAP, which shut down that unit in 2008 before a trial that ended with a $359 million judgment for infringing Oracle’s copyrights.
Oracle filed suit against Rimini Street in 2010 for copyright infringement. A long legal battle resulted in the US District Court in Nevada ruling that Rimini Street had infringed 93 of Oracle’s copyrights and issuing a permanent injunction against Rimini Street. In July 2023, the court further found Rimini’s founder and CEO, Seth Ravin, personally liable, along with Rimini, for copyright infringement, copyright notice removal, and false statements regarding its support practices. The Court also entered another permanent injunction requiring Rimini and Seth Ravin to immediately and permanently discontinue use of various support programs while further limiting others and ordered them to issue a corrective press release to customers and prospects about their misleading and false statements about securing your technology investment through virtual patching.
Assessment matters
We urge customers to dig deeper when assessing their Oracle Applications support and Oracle Database support options. Do your due diligence, ask the tough questions, and demand answers (PDF) up front to make sure your support partner has you covered. We are confident that Oracle Support can provide the trusted, secure, and comprehensive coverage you and your business deserve—for the life of your products and your business.
Oracle v. Rimini Street at-a-glance
Rimini Street
Trusted
Oracle is a proven, trusted partner
- Oracle stands behind 40 years of providing uncompromising support services for more than 430,000 customers worldwide, to help ensure your reputation and business interests are protected.
- Oracle has the people, processes, and technology to help safeguard your vital business interests.
- Oracle offers efficient, risk-resistant, rigorously tested, and innovative upgrades to help ensure that your technology investments are more effective.
Can you really trust Rimini Street?
- The Court found that Rimini Street repeatedly and illegally infringed Oracle’s copyrights, impermissibly removed Oracle’s copyright notices from Oracle software, and made at least 15 categories of false statements regarding its support practices.
- After telling customers for years that Rimini had fixed its infringing support processes, Rimini Street’s CEO was found personally liable for Rimini’s copyright infringement, copyright notice removal, and false advertising.
- Rimini Street knowingly continued illegal practices despite the multiple prior copyright infringement rulings, an existing permanent injunction, and a contempt of court ruling.
Secure
Oracle has fully featured security
- Oracle provides security features at the source with patches at every layer of the software stack.
- Oracle owns the source code and has the tools and ability to develop security updates.
- Oracle has regression testing across the full stack to provide security at every level.
Rimini Street lacks real security
- Rimini Street relies primarily on firewalls, leaving customers vulnerable and open to attack.
- Rimini Street can’t develop key software security patches because it does not have the relevant source code.
- The Court found that Rimini Street knowingly made false and misleading comments on securing your technology investment through virtual patching.
Comprehensive Coverage
Oracle has comprehensive coverage
- Vulnerabilities are remediated by Oracle in order of the risk they pose to users. This process is designed to patch the security defects with the greatest associated risk first in the Critical Patch Update (CPU), resulting in optimizing the security posture of all Oracle customers.
- Oracle delivers complete, dependable, and fully integrated and tested products for your business now and for what’s next, on-premises and in Oracle Cloud.
- Oracle delivers consistent, ongoing, and unparalleled innovation.
Rimini Street is incomplete
- “Rimini also understands that it cannot provide a replacement for Oracle CPUs. For example, Mr. Ravin wrote that Rimini ‘will never have a 1:1 replacement for CPU’s as they include closed code components.’”
- Rimini Street’s permanent injunction requires Rimini to immediately and permanently discontinue use of various support programs while further limiting others.
- Rimini Street leaves customers behind because it lacks the ability to offer access to the latest Oracle innovations, enhancements, and software versions.
Trusted support in the spotlight
Oracle Support: Get the facts (PDF)
Why cybersecurity matters and why you should never compromise (7:50)
Do your due diligence and demand answers (PDF)
Oracle v. Rimini Street latest news
Oracle Wins Copyright Case Against Repeat Violator Rimini Street
Yesterday, the United States District Court for the District of Nevada ruled that Rimini Street repeatedly and illegally infringed Oracle’s copyrights, impermissibly removed Oracle’s copyright notices from Oracle software, and made at least 15 types of false statements regarding its support practices. As a result, the Court entered another permanent injunction requiring Rimini to immediately and permanently discontinue use of various support programs while further limiting others. (Review the court's July 24, 2023 permanent injunction (PDF))
Rimini Street held in contempt of court
Today, in Rimini Street, Inc. v. Oracle International, the District Court for the District of Nevada held Rimini in contempt of court for willfully and repeatedly violating the Court’s 2018 Permanent Injunction to stop violating Oracle’s intellectual property rights. (review the court’s January 12, 2022 order (PDF))
Rimini Street distorts court ruling, says up is down
Rimini Street today took its deceptive business practices described in Oracle’s litigation against Rimini Street to new heights, proclaiming that its unequivocal loss in US District Court was actually somehow a victory. Its recent statement is nothing more than a convoluted attempt at public relations damage control. (review the court's March 31, 2021 order (PDF))
Court finds Rimini Street continues to infringe and is entitled to no damages
September 15, 2020—Today, in Rimini Street, Inc. v. Oracle International, the District Court for the District of Nevada ruled decisively in Oracle's favor on seven separate motions for partial summary judgment, granting in full or in part every Oracle motion and denying in full every Rimini Street motion (review the Court’s September 14, 2020 order (PDF)).
Court of Appeals rules for Oracle affirming injunction against Rimini Street
August 19, 2019—The Ninth Circuit Court of Appeals has rejected Rimini Street’s latest attempt to avoid the District Court’s injunction barring Rimini Street from engaging in conduct that infringes Oracle's intellectual property rights.
Court orders Rimini Street to comply with permanent injunction prohibiting further infringement
November 7, 2018—On Monday, a federal appeals court rejected Rimini Street’s motion to stay and effectively delay a permanent injunction issued by the Federal District Court in Nevada. That injunction prohibits Rimini Street from engaging in specific unlawful practices in connection with its core business practices as found in Oracle’s 2015 copyright infringement trial against Rimini Street and its founder, Seth Ravin.
Federal court rules that Oracle is entitled to a permanent injunction against Rimini Street and awards attorneys’ fees in copyright suit
August 14, 2018—Today, for the second time, a Federal Court in Nevada granted Oracle’s motion for a permanent injunction against Rimini Street for years of infringement of Oracle’s copyrights. In an opinion notable for its strong language condemning Rimini Street’s actions, the Court made clear that since its inception, Rimini’s business “was built entirely on its infringement of Oracle’s copyrighted software.” The Court also highlighted Rimini's “conscious disregard” for Oracle’s copyrights and Rimini's “significant litigation misconduct” in granting Oracle's motion for its attorneys’ fees to be paid.
Oracle will seek affirmation of cost award in the United States Supreme Court
September 27, 2018—Today’s United States Supreme Court grant of certiorari in the Rimini Street case is limited to a narrow issue regarding an award of more than $12 million in litigation costs that Rimini Street was ordered to pay to Oracle. This award came after a jury found that Rimini Street infringed 93 Oracle copyrights, and this costs appeal has zero impact on the resolved issue that Rimini Street infringed 93 copyrights and the jury award of compensatory damages.
Oracle v. Rimini Street history
Since January 2010, Oracle and Rimini Street have been in an ongoing legal battle around copyright infringement. During the legal proceedings, an investigation of Rimini Street business practices revealed the company downloaded software and/or updates from Oracle’s website on behalf of several of its customers, repeatedly and illegally infringed Oracle’s copyrights, impermissibly removed Oracle’s copyright notices from Oracle software, and made 15 categories of false statements regarding its support practices. Read the full story to get the complete facts about the lawsuit and what you need to know as a customer to help keep your Oracle software secure. Visit the In the News section for ongoing developments.
To Oracle, facts matter. Security matters. And protecting your business matters.
Rimini Street
Security Updates
Seth Ravin, Rimini Street CEO
Q. And, in fact, you actually told customers that [security updates] weren’t necessary, and they—you told them they weren’t necessary, right?
A. Yes, because it’s an outdated model relative to what we call holistic security today.
Q. Yeah. All right. Holistic security means don’t put security in the software, just put it in the firewall at your place of business, right?
A. It’s actually the most innovative version available today for security people, yes.
Source: Tr. 446:5-14
Edward Screven, chief corporate architect, Oracle
Q. [Mr. Ravin] said it was called holistic security....Do you have any reaction to that?
A. I do. That’s totally ridiculous. It’s completely and totally ridiculous.
Q. Why?
A. Because you must patch software vulnerabilities in order to avoid being vulnerable. If all you do is you set up firewalls around systems, you are making a grave, grave mistake...I think that if you do not provide security fixes, security patches of software, you cannot possibly claim to be providing support.
Source: Tr. 1556:13-1560:3
Read more Oracle v. Rimini Street trial testimony (PDF)