Generative AI Service FAQ


FAQ topics

General questions

How much will it cost to use the OCI Generative AI service?

Learn about pricing options.

How is my data used?

All data sent to the OCI Generative AI service stays with Oracle. This includes data you may use to fine-tune a model as well as prompts and responses. Your data isn’t sent to Cohere, Meta, or any other model provider, and it can’t be seen by any other customer.

What are the SLAs for OCI Generative AI?

Please refer to Oracle PaaS and IaaS Public Cloud Services Pillar Document for SLA details.

Is my data used by Cohere, Meta, or Oracle in any way?

All data sent to the OCI Generative AI service is secure and private. No data is shared with Cohere or Meta.

What are the SLAs for OCI Generative AI?

Please refer to the Oracle PaaS and IaaS Public Cloud Services Pillar Document for SLA details.

In which regions is OCI Generative AI available?

The OCI Generative AI service is currently available in the ORD (Chicago, Illinois) and FRA (Frankfurt, Germany) regions. We’ll increase our global and regional coverage in the coming weeks.