To date I haven’t experienced a single project that can be compared even remotely with ASYL Online in terms of its importance, complexity, or implementation schedule. The professionalism and phenomenal dedication of BAMF and Oracle enabled successful realization within an extremely short period of time.
At the height of the refugee crisis in summer 2015, up to 10,000 refugees crossed Germany’s borders every day with the aim of applying for asylum there. The systems in place up to that point at the Federal Office for Migration and Refugees (Bundesamt für Migration und Flüchtlinge, BAMF) were not designed to cope with this volume and unable to quickly and correctly register so many people. In addition, there was no central data storage nor was there a system for necessary data exchange. Various authorities registered refugee details individually on first contact, for their own purposes only. At the same time, the refugee debate became increasingly heated both among politicians and within society at large. Against this backdrop the BAMF developed a system within the shortest possible space of time with which all refugees and asylum seekers could be clearly and fully registered on arrival. Furthermore, all authorities and organizations with justified interests were to be given access to the centrally stored data.
A time-critical development as ASYL Online cannot be done with the same project routine used by most organizations. Oracle fulfilled all requirements, including extreme ones, with total know-how, unlimited effort, and maximum flexibility.
BAMF benefited from the extraordinary dedication of all authorities and employees involved, as well as from efficient support from highly qualified Oracle experts. Those involved included Oracle Consulting, Oracle Advanced Customer Support, the Oracle Development Center in India, the Oracle A-Team as a consultancy and developer team for the most complex tasks, and Thomas Kurian, President of Product Development at Oracle.
Thanks to the professionalism, seamless communication and extreme flexibility of the teams, and to sophisticated logistics, it was possible to roll out ASYL Online ahead of the defined project period of just 40 days.
As a senior federal authority in Germany, the duties of the Federal Office for Migration and Refugees (Bundesamt für Migration und Flüchtlinge, BAMF) include processing asylum applications, responsibility for the protection of refugees, creating and promoting structures for refugee integration, and supporting—where necessary—refugees' voluntary return to their countries of origin. BAMF is also responsible for recording and registering arriving refugees, and for issuing an arrival certificate containing personal, identity and contact details.