
The largest US credit union uses AI-powered goal management in Oracle Cloud HCM to drive measurable increases in employee goal setting and performance.
United States | Financial Services
“At Navy Federal Credit Union, Oracle Talent Management lets our managers and employees have regular check-ins, set clear goals using AI, and share direct feedback so we can continuously build skills that support our members.”
Navy Federal Credit Union, the largest US credit union, relies on a skilled workforce to support its 15 million members. To accelerate employee growth and performance, Navy Federal adopted Oracle Talent Management, including the AI-powered Talent Advisor agent, which equips managers with actionable insights to inform promotions and career development. Since implementation, the average number of performance goals per employee has increased by 58%, the number of employees with performance goals has grown from 25,000 to 29,000, and the number of workers with development goals has risen by 125%. These results highlight how Oracle’s AI-enriched solutions are transforming workforce engagement and advancement.