How do you turn one-time customers into loyal brand advocates? A recent survey found that 83% of consumers are more likely to shop with a brand that rewards their loyalty. Learn how to design and implement a successful loyalty program.
Customers can shop anywhere, but choose retailers who value their loyalty. The latest consumer stats show that:
are more mindful of where they shop
tried new brands last year
join loyalty programs to save money
are active in loyalty programs
Connect your most valuable customers with loyalty and reward programs specifically targeted to them—increasing profitability, forming deeper customer relationships, and boosting customer retention rates.
Build contextually relevant digital email marketing campaigns—based on customers’ and prospects’ individual interests and preferences—with an AI-enhanced, cross-channel campaign management platform.
Collect digital behaviors in real time, apply that intelligence, and offer recommended actions to create a highly relevant and personalized digital customer experience—at exactly the right moment.