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As per the Oracle Software Technical Support Policies document, Overview section, you must remain on a supported environment – including applications and platforms – to receive technical support. If a vendor retires support for its product, you may be required to upgrade to a current certified and supported product, application, hardware platform, framework, database, and/or operating system configuration to continue receiving technical support services from Oracle.
In the specific case of Web Browser support, the following four browsers are supported in accordance with the vendor support policy listed:
Please visit the Microsoft Edge FAQ for a description of the Edge support policy: https://docs.microsoft.com/en-au/deployedge/microsoft-edge-support-lifecycle
Microsoft Internet Explorer policy update:
Microsoft Internet Explorer 11- Microsoft has deprecated IE 11 in Windows 10 and recommends using Edge as the default browser.
Given that Microsoft has deprecated Internet Explorer 11, beginning in July 2020 Oracle will stop certifying Internet Explorer to access new Oracle application releases. There are significant security and performance concerns with Internet Explorer 11 (see Microsoft FAQ), and Oracle encourages customers to move to a modern browser such as Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari.
Oracle will continue to support IE 11 in released products through their Lifetime Support Policy (LSP), but as new patch sets and release versions are made available Oracle will cease to certify Internet Explorer and many features will not work properly on that browser. Furthermore, new applications that release on Oracle’s Redwood Design system are not guaranteed to support Internet Explorer 11.
Support is provided by Oracle on all platforms that the browser vendor provides support for. For mobile device operating systems, Oracle provides support for the most recent browser delivered by the device operating system only.
|Android||Supported *||Not Supported||N/A||N/A|
|iOS||Not Supported||Not Supported||Not Supported||Supported|
|Mac OS X||Supported||Supported||Not Supported||Supported|
* Chrome for Android only, not native Android browser
In the case where feature parity is not consistent for the same browser version across platforms and devices, those features are only supported by Oracle to the extent that the vendor has enabled.
Oracle Software will support new browser releases in accordance with the following schedule and distribution methods: