Oracle Advanced Customer Services for Oracle Applications—Services

ACS for Oracle Applications
Faster Adoption for Oracle Applications

 

Oracle Advanced Customer Services for Oracle Applications

More than 400,000 customers worldwide rely on Oracle's industry-leading applications to achieve superior results, and you can too. Get the onsite guidance, best practices, and proven expertise offered by Oracle Advanced Customer Services to maximize your Oracle Applications solution.

Key Applications: Oracle Business Intelligence, Oracle E-Business Suite, Oracle Fusion Applications, Oracle Hyperion, Oracle JD Edwards, Oracle PeopleSoft, or Oracle Siebel.

Systems Optimization
Systems Optimization Systems Optimization

Gain Value from Your Oracle Applications Right from the Start

Receive proactive guidance and preventive support to accelerate new installations and optimize current applications. Advanced Customer Services delivers unique automated technology, interactive tools, and expertise to help plan, validate, and transition applications quickly and effectively.


Mission-Critical Support
Mission-Critical Support Mission-Critical Support

Get Tailored Support for Your Business-Critical Applications

Your business depends on the availability and performance of your applications and cloud solutions. Advanced Customer Services can provide a 24/7 dedicated team of specialized support experts who know your environment and work closely with you, both remotely and onsite. Take advantage of tailored services for quicker resolution, incident prevention, and continuous optimization of your business-critical applications.


Managed Applications and Help Desk
Managed Applications and Help Desk Managed Applications and Help Desk

Manage Your Applications with Confidence

Let Oracle Advanced Customer Services manage your Oracle Applications to help you lower costs, improve application availability, and gain the elastic capacity Oracle Cloud Platform provides. Through an end user help desk, utilize our technical and functional experts to incorporate new solutions into your business, resolve issues more quickly, and reduce repetitive tasks. You can add additional service options with cloud service units, giving your employees more time to oversee mission-critical business applications.


Security Support
Security Support Security Support

Experience Peace of Mind That Your Data and Applications Are Secure

Oracle Advanced Customer Services’ portfolio of security offerings protects your sensitive data and cloud applications while helping you meet regulatory and compliance requirements. Our Oracle security experts can implement and manage risk assessments, compliance services, threat monitoring and resolution, and vulnerability management, keeping your data and applications secure both on premises and in Oracle Cloud.

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