Helping customers gain faster and better value from their Oracle products.
Oracle c Services support improving stability and performance by helping you plan for and manage ongoing product releases. Our Business Advisory Services Managers keep you fully informed at all times to minimize surprises and help you stay prepared. If something about your environment changes, you are the first to know. Being fully prepared for the ongoing release cycles provides the process stability and predictability that can help you avoid risks.
Business Advisory Services Managers drive support for critical changes and guide you in ensuring that the right training and communications are in place for smooth, widespread adoption. They also work with you to build a culture that is agile and innovation-focused by creating peer-to-peer networks, sharing content, and helping you maximize the value of thought-leadership events.
Business Advisory Services Managers work with you on security audits and provide compliance guidance. These services support duty-of-care obligations and ongoing security validation needs. They ensure that you are alert to risk and can help you proactively avoid legal, brand, and revenue-impacting security and governance breaches.
To help drive greater adoption and usage of the product, Business Advisory Services Managers continuously monitor the state of the solution to ensure that you are not experiencing the adoption drift or consumption erosion that can hamper ROI. Through these services, you also receive best-practice guidance and process reviews to identify opportunities to drive better alignment with the technology’s capabilities.
Oracle c Services drive continuous improvement via a thorough success planning process and by benchmarking against customers using the same technology. Business Advisory Services Managers identify emerging best practices, innovations, and ideas—and provide guidance on what you should leverage to achieve your goals. These services help you understand what is possible and position you to take advantage of those possibilities.
Curious about how you stack up when it comes to customer success? Take the five- minute Modern Cloud Practices Assessment and discover your customer-success maturity level for your cloud transformation journey.