Oracle Premier Support for Software

Comprehensive Software Support

Oracle Premier Support provides access to product updates and enhancements, as well as technical assistance and support resources to help you maintain your product, optimize performance, and effectively implement new software functionality.

 

Get the Most From Your Software Investments

You've invested in Oracle software to make your business more efficient, cost-effective, risk-resistant, and competitive. Oracle Premier Support for Software helps you get the most out of that investment.

  • Consistent enterprise software support available across Oracle products, including databases, middleware, and applications
  • Global, 24/7 access to Oracle experts, knowledge, tools, and best practices
  • Continuous access to innovation, including product updates, enhancements, and new releases
  • Powerful proactive support resources to prevent problems, speed resolution, and simplify upgrades.
  • Oracle's unique Lifetime Support Policy enable you to move to new versions of software when you're ready
Customer Video

Arkalgud Venkatesh, IT Manager at Alameda County, explains how the relationship with Oracle Premier Support helps his team achieve successful on-time upgrades while maintaining availability, saving them time and money. (2:49)

Customer Video

Neiman Marcus leverages Oracle Premier Support to accelerate new product and technology adoption, enable business priorities, and minimize disruptions to their customers with Oracle???s high level of support. (2.16)

Customer Video

Eastern Municipal Water District trusts Oracle Premier Support to provide best practices and product knowledge. Tech staff receives a quick turnaround with My Oracle Support and business users collaborate to find solutions in the My Oracle Support Community. (2:52)

Customer Video

AECOM Technology relies on Oracle Premier Support's guidance and tools, including Patching & Maintenance Advisor, to proactively assess impact on production and stay current on patches and security. (1:38)

Continuous Access to Innovation: Oracle Database

Ongoing enhancements for Oracle Database and Oracle's Siebel and JD Edwards. Support for life. That's continuous access to innovation with Oracle Premier Support.

Continuous Access to Innovation: Oracle Siebel

Ongoing Siebel enhancements. Support for life. That's continuous access to innovation with Oracle Premier Support.

Continuous Access to Innovation: Oracle's JD Edwards

Ongoing JD Edwards enhancements. Support for life. That's continuous access to innovation with Oracle Premier Support.