Utilities AI Data Platform
The Utilities AI Data Platform unifies data across utility systems to deliver purpose-built insights and AI-powered analytics that help drive operational efficiency, grid reliability, and better customer experiences.
Unlock the power of your utility data
Built on Oracle Analytics Cloud and Oracle Autonomous Data Warehouse, the Utilities AI Data Platform platform helps utilities unify, explore, and activate their data—powering faster decisions, AI innovation, and operational excellence.
Unified analytics data model
A single data model across Oracle Utilities and business applications supports consistent reporting, cross-product insights, and simplified integration.
Preintegrated data pipelines
Prebuilt data pipelines across Oracle Utilities applications speed deployment and time to insight, helping utilities unlock value from their data in weeks instead of months.
Open, extensible architecture
Easily integrate third-party data—whether from non-Oracle apps or other enterprise systems. Analyze custom data sets, enhance dashboards with external data, and extend the semantic model—all while maintaining governance and security.
Powered by Oracle Analytics Cloud
Leverage Oracle Analytics Cloud’s AI and analytics tools, including rich visualizations, natural language search, and GenAI assistants—so anyone can get insights fast without relying on technical experts.
OCI-native performance and security
The Utilities AI Data Platform platform is built on Oracle Cloud Infrastructure (OCI), with support for scalability, high performance, and enterprise-grade security.
Optimize customer financials
Track billing, revenue, payments, and collections with ease. Analyze trends by customer class or rate and monitor payment and adjustment activity over time.
Improve service interactions
Visualize interactions, case trends, and exceptions to pinpoint service issues. Use insights to help improve response times, satisfaction, and retention.
Monitor meter and device health
Analyze smart meter performance, advanced metering infrastructure (AMI) data, and device events. Spot outages, low battery alerts, and anomalies using detailed maps and metrics.
Streamline field operations
Evaluate field work and service order activity by type, duration, and location. Use the data to help identify delays, improve service level agreements, and boost operational efficiency.
Detect and manage EV loads
Map EV charging patterns to grid assets and isolate EV demand from total usage. Forecast load spikes and manage capacity with greater precision.
Correct device-to-transformer mismaps
Use voltage and distance analytics to find and fix mismapped devices, helping improve load accuracy, grid reliability, and outage response.
Resolve meter-to-feeder mismaps
Identify phase mismatches and realign meters for balanced power flow to help reduce energy loss and avoid stress on grid infrastructure.
Monitor transformer loads
Track transformer loads to flag potential overloads and help prevent failures, prioritize maintenance, and extend asset life.
Gain visibility into work order lifecycles
Track work orders from creation to completion using data from Oracle Utilities Work and Asset Cloud Service. Analyze by type, priority, and location to spot trends and backlogs—helping improve planning and boost crew productivity.
Monitor asset health and history
Reveal patterns in downtime and failures by analyzing asset service histories. Identify at-risk assets and optimize maintenance to help extend lifespan and reduce outages.
Track costs and forecasts
Compare budgets to actual results across activities and assets. Use the comparisons to help spot cost overruns early, improve financial control, and align forecasts with strategic goals.
Analyze labor and resource use
Gain visibility into labor hours, crew availability, and resource allocation. Identify inefficiencies and improve scheduling to get the most from your workforce and equipment.
Monitor program enrollments
Track sign-ups, unenrollments, and reenrollments across distributed energy resource (DER) programs. Identify participation trends to refine outreach and boost engagement.
Evaluate program performance
Measure program impact using key performance metrics. See what’s working, what’s not, and optimize investments for greater results.
Analyze customer participation
Understand who’s participating in DER programs and why. Use customer and usage data to tailor offerings and encourage long-term involvement.
Empower users with tailored data
Leverage prebuilt dashboards or build your own views from data in Oracle Utilities Digital Asset Cloud Service. Let users explore KPIs and run reports—with no heavy IT lift—supporting faster decisions.
Key benefits of Utilities AI Data Platform
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Unify your utility data
Analyze your energy and water data in one place—discover fresh insights by combining Oracle and third-party data for a cohesive view across your utility.
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Accelerate decision-making
Prebuilt visualizations deliver day one value—helping solve utility challenges fast, without needing custom builds or a complex setup.
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Empower every user
Eliminate data access barriers and give every user—analysts, data scientists, and others—the tools to explore data and generate AI-powered insights.
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Harness the full power of Oracle technology—built for your industry
The platform is built to grow with your utility—on OCI for scale, security, and performance, with tools to kickstart utility-led AI innovation.
Resources for Utilities AI Data Platform
