Energy and Water Data Intelligence Platform

Unified analytics data model

A single data model across Oracle Utilities and business applications supports consistent reporting, cross-product insights, and simplified integration.

Preintegrated data pipelines

Prebuilt data pipelines across Oracle Utilities applications speed deployment and time to insight, helping utilities unlock value from their data in weeks instead of months.

Open, extensible architecture

Easily integrate third-party data—whether from non-Oracle apps or other enterprise systems. Analyze custom data sets, enhance dashboards with external data, and extend the semantic model—all while maintaining governance and security.

Powered by Oracle Analytics Cloud

Leverage Oracle Analytics Cloud’s AI and analytics tools, including rich visualizations, natural language search, and GenAI assistants—so anyone can get insights fast without relying on technical experts.

OCI-native performance and security

The Energy and Water Data Intelligence platform is built on Oracle Cloud Infrastructure (OCI), with support for scalability, high performance, and enterprise-grade security.

Optimize customer financials

Track billing, revenue, payments, and collections with ease. Analyze trends by customer class or rate and monitor payment and adjustment activity over time.

Improve service interactions

Visualize interactions, case trends, and exceptions to pinpoint service issues. Use insights to help improve response times, satisfaction, and retention.

Monitor meter and device health

Analyze smart meter performance, advanced metering infrastructure (AMI) data, and device events. Spot outages, low battery alerts, and anomalies using detailed maps and metrics.

Streamline field operations

Evaluate field work and service order activity by type, duration, and location. Use the data to help identify delays, improve service level agreements, and boost operational efficiency.

• Solution brief: Unlock Actionable Insights with Customer and Device Analytics on Oracle Data Intelligence (PDF)

Detect and manage EV loads

Map EV charging patterns to grid assets and isolate EV demand from total usage. Forecast load spikes and manage capacity with greater precision.

Correct device-to-transformer mismaps

Use voltage and distance analytics to find and fix mismapped devices, helping improve load accuracy, grid reliability, and outage response.

Resolve meter-to-feeder mismaps

Identify phase mismatches and realign meters for balanced power flow to help reduce energy loss and avoid stress on grid infrastructure.

Monitor transformer loads

Track transformer loads to flag potential overloads and help prevent failures, prioritize maintenance, and extend asset life.

• Solution brief: Oracle Grid Operations Insights (PDF)

Gain visibility into work order lifecycles

Track work orders from creation to completion using data from Oracle Utilities Work and Asset Cloud Service. Analyze by type, priority, and location to spot trends and backlogs—helping improve planning and boost crew productivity.

Monitor asset health and history

Reveal patterns in downtime and failures by analyzing asset service histories. Identify at-risk assets and optimize maintenance to help extend lifespan and reduce outages.

Track costs and forecasts

Compare budgets to actual results across activities and assets. Use the comparisons to help spot cost overruns early, improve financial control, and align forecasts with strategic goals.

Analyze labor and resource use

Gain visibility into labor hours, crew availability, and resource allocation. Identify inefficiencies and improve scheduling to get the most from your workforce and equipment.

• Solution brief: Oracle Work and Asset Analytics (PDF)

Monitor program enrollments

Track sign-ups, unenrollments, and reenrollments across distributed energy resource (DER) programs. Identify participation trends to refine outreach and boost engagement.

Evaluate program performance

Measure program impact using key performance metrics. See what’s working, what’s not, and optimize investments for greater results.

Analyze customer participation

Understand who’s participating in DER programs and why. Use customer and usage data to tailor offerings and encourage long-term involvement.

Empower users with tailored data

Leverage prebuilt dashboards or build your own views from data in Oracle Utilities Digital Asset Cloud Service. Let users explore KPIs and run reports—with no heavy IT lift—supporting faster decisions.

• Solution brief: Oracle Digital Asset Analytics (PDF)