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Maximize the business buyer’s journey at the shopping cart. Respond quickly to customer requests via social networks. Use workflow to automatically route purchase approvals through buyer organizations. Streamline price negotiations. Transform the business shopping journey into a great commerce experience.
Summarize shopping cart with default or prenegotiated pricing and terms. Automatically route approval requests though buyer organization via workflow.
Request price quote for items in cart using a mobile device. Initiate discussion online, by phone, or through social network. Identify follow-up actions, such as product demo or in-person appointment.
A sales rep prepares the proposal and routes it for approval based on the preset workflow. The rep can send the approved quote to the buyer via a mobile device.
Negotiate with buyer through chat, phone, or in person meeting. Maintain online record of changes to pricing and terms and approval history.
Finalize pricing, delivery methods, and financial terms of purchase. Pay by PO, invoice, or credit with a mobile device.
Automatically update order fulfillment status. View and pay invoices via mobile device. Automatically handoff to customer service center based on predetermined workflow.