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News and Opinion

05/26/20

The fertilizer manufacturer is adopting AI at various levels as it is forced to run factories with one-third manpower.

04/17/20

As the COVID-19 crisis continues, working efficiently from home becomes evermore imperative. A digital assistant can help.

04/16/20

Grant Ronald, Oracle director of product management for chatbots, David Callaghan, senior developer at Hermes Parcelnet, and Mia Urman, founder and CEO of AuraPlayer, discuss what it takes to develop a great chatbot.

04/10/20

SDxCentral article discusses the role of AI amid the surging COVID-19 pandemic and how it can play a significant role in helping solve this large scale crisis.

04/09/20

Work-at-home requirements have made it all the more important to give employees easy access to ever-changing information. Here are a few key ways that chatbots and digital assistants can help.

03/20/20

This article from AiThority walks through the journey of today's intelligent digital assistants and explores the different vectors of innovation that transform the way we engage with our world.

03/13/20

Conversational AI is a huge technology advancement—as momentous as the unveiling of the Internet in 1983 or when Steve Jobs launched the iPhone in January 2007.

03/10/20

Host Bradley Metrock speaks to Oracle VP of Product Management and Mobile Strategy Suhas Uliyar about Oracle's ongoing efforts to bring conversational AI into the enterprise.

01/02/20

Voice-based AI assistants may soon be as common in the workplace as they are at home, handling routine tasks and—eventually—more complicated workflows and business processes.

12/16/19

The University of Adelaide launches a chatbot that figures out if students are eligible to apply.

11/21/19

Oracle VP of Bots, AI, and Mobile Product Management Suhas Uliyar talks about the newest generation of conversational AI bots in Nvidia’s AI Podcast with host Noah Kravitz.

11/20/2019

One of the ways that global hospitality provider Hilton brings consumer-grade tech to the employee experience is to use chatbots to answer questions and perform other repetitive tasks.

11/17/19

Alexa may be your perfect living room assistant, but when it comes to specific queries with particular vocabulary from enterprises, it lags behind in rich capabilities that Oracle Digital Assistant (ODA) has to offer.

10/21/19

Illycaffè uses Oracle SaaS applications including Oracle HCM, Oracle CX, and Oracle Digital Assistant to better meet customer and employee needs.

10/19/19

This article explores AI’s impact on CRM and how new developments in natural language processing and machine learning will make customer management easier than ever.

10/19/19

Indian Farmers Fertiliser Cooperative Ltd (IFFCO) adopts Oracle Digital Assistant to empower its farmers with a voice-enabled, AI-driven chatbot.

10/15/19

Oracle has added a range of new features to its cloud-based human resources applications including extensive, self-service functions, “smart” controls, and expanded point-to-point connectivity.

09/30/19

Brent Leary from CRM Essentials covers how multiple vendors will be offering conversational interfaces in the near future. This article, includes an interview with Oracle VP of Product Management Suhas Uliyar.

09/27/19

Oracle unveiled new AI voice commands to its digital assistant at OpenWorld 2019, along with new integrations with Microsoft Teams.

09/21/19

Analyst Janakiram MSV discusses the five key takeaways from Oracle OpenWorld 2019.

09/19/19

Wouter S. Sligter, owner of BotBizzBuilders, reviews the leading chatbot solutions on the market today including Oracle Digital Assistant.

09/18/19

A discussion with Oracle EVP Steve Miranda covering Oracle’s approach to AI for businesses.

09/18/19

Oracle and Microsoft have expanded their cloud partnership in which the integration of Oracle Digital Assistant with Microsoft Teams will give Microsoft 365 customers access to Oracle Cloud applications through conversational AI.

09/18/19

Oracle announced the availability of new AI voice assistant with Oracle Digital Assistant that enriches the user experience with conversational AI.

09/18/19

Oracle launches new AI voice assistant for its business apps suite as well as the integration of Oracle Digital Assistant with Microsoft Teams.

09/17/19

Updates across Oracle CX Cloud help brands unify customer data, personalize interactions, and win more business.

09/17/19

Oracle has expanded Oracle Supply Chain Management (SCM) Cloud with new collaboration, integration, and digital assistant capabilities.

09/17/19

Oracle CX Unity arrives, and analysts debate whether it will be an upsell to current Oracle customers, or a challenger to Adobe, Salesforce, and SAP CX platforms.

09/17/19

Oracle and Microsoft announcement regarding the mutual support between Oracle Digital Assistant and Microsoft Teams.

09/17/19

Oracle SVP of Product Marketing SaaS Juergen Lindner discusses major updates to Oracle ERP, EPM, SCM, and how AI and digital assistants will transform user engagements with AI-powered conversations.

09/16/19

CRN TV video interview at Oracle OpenWorld with Oracle VP of Product Management and Mobile Strategy Suhas Uliyar discussing Oracle Digital Assistant.

08/13/19

Hermes, a UK-based parcel delivery company uses a chatbot named Holly powered by Oracle Digital Assistant.

07/31/19

Oracle was named a leader in the 2019 Gartner Magic Quadrant for Multiexperience Development Platforms for the third year in a row.

07/19

UK-based parcel delivery company Hermes created a digital assistant to improve customer experience and workforce productivity.

07/18/19

According to a recent study by ESG Research and Oracle, connected devices, including digital assistants, will change how customers interact with businesses.

Spring 2019

Conversational AI is going mainstream.So how can businesses derive maximum value from chatbots and digital assistants?

03/19/19

Oracle has launched new HCM features that will make both the candidate and employee experiences simpler, personalized, and mobile.

10/25/18

Oracle has unveiled a new AI-powered chatbot that will unify different domain skills from multiple applications including HR, ERP, CRM, and CX.

10/01/18

The University of Adelaide uses Oracle’s chatbot to help thousands of students efficiently manage inquiries into their ATAR scores.