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Open Source Components

Oracle Service Cloud makes extensive use of open source technologies across our infrastructure. We've supported over 2.9 billion customer interactions with 99.5% reliability with this infrastructure, making the service one of the leading examples of enterprise-class open source implementation. We are also active participants in the open source community, helping facilitate the ongoing evolution of these technologies for everyone's benefit.

We use the nomenclature of the OpenSource Initiative for license naming.

Please see opensource.org/licenses for License Templates.

The following is a directory of the Open Source Software used in Oracle Service Cloud, organized by version.

The latest version of Oracle Service Cloud is the 20B (May 2020) release.

The following are the inventories of open source components used in each release.