Your search did not match any results.
We suggest you try the following to help find what you’re looking for:
Advanced Management Console (AMC) is a commercial product available for Java users who license Java SE Advanced or Java SE Suite.
For an overview of AMC, see the Advanced Management Console product page.
Agent: AMC Agent does not function on certain localized Windows systems:
This issue affects the following locales: Finnish, French, Hungarian, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish and Swedish.
On such systems, the AMC Agent fails to properly initialize and will be reported as "Running" by the Windows Service Manager although it is in a zombie state.
Client UI: Java AMC DRSTool displays an error dialog after login screen with the message "Already Connected":
The Deployment Rule Set Tool might display an error dialog after the login screen, with the message "Already Connected". This is usually due to the WebLogic Server using an HTTPS certificate that is not trusted by the client side JRE (for example, a self-signed certificate).
Workaround: Add your self-signed certificate to the cacerts file of the Java distribution used by your browser.
Web UI: Compatibility View in Internet Explorer:
If you are using Internet Explorer as your browser, then make sure that 'Display Intranet Sites in Compatibility View' is not selected in Compatibility View Settings.
Web UI: Cannot start DRSTool with Chrome:
DRSTool and JICTool are not supported to be launched from Chrome browser. Use other supported browsers such as Internet Explorer, Firefox, or Safari.
Web UI: Cannot load UI on Internet Explorer 9(IE9):
AMC 2.0 has limited support for IE9 browser. If possible, use a different browser such as IE10, IE11, Firefox, Chrome. The following issues are may be encountered when using the WebUI with IE9:
Client UI: JIC not able to customize a .msi file with Chinese characters in the file path:
JICTool will fail to customize a
.msi file if there are Chinese characters in the file path.
Workaround: Use the file path without Chinese characters.
Client UI: DRSTool file chooser issue on OS X 10.9 and later:
Starting with OS X 10.9, Safari runs Java in a sandbox as part of it's security setup. This means that by default Java cannot access the local filesystem. The
DRSTool needs access to the filesystem in order to perform some of it's functions. This permission can be enabled in the Safari security preferences panel.
Workaround: Adjust the browser settings to allow
DRSTool work correctly on Safari:
Web UI: Can not navigate to properties of desktop that is not on 1st page of Desktops tab:
On the Desktops tab, when trying to see properties of a selected desktop listed on page #2 or further, properties of an unrelated desktop are shown. This issue will be fixed in a future release.
Web UI (Java Usage): Application with space in directory path:
If the directory path to a Java application contains a space, the corresponding JUT record could get truncated and only the path before "space" is displayed in the 'Java Advanced Management Console Java Usage' tab. This problem will be addressed in a future release.
Server: Long JUT records may be truncated:
The AMC server may not always be able to process all the Java Usage Tracking records sent by the desktops. This shows up in the AMC Console, under the Status tab, where a counter of
Java Usage Rejected Records is provided.
Java Usage Records can be rejected due to one of the following reasons: