Hermes Expects Millions in Savings with Chatbots

“Deploying the chatbot is going to make us multimillions in savings this year, while the investment in the bot itself came to way less than that.”
—Chris Ashworth, CIO, Hermes

Live Webcast: Oracle’s New Voice for the Enterprise

Hear Oracle VP Suhas Uliyar describe how Oracle is delivering AI-powered conversations for customers. See comparative demos and a Q&A session. Watch the live webcast on July 17 at 10:00 a.m. PT/1:00 p.m. ET.

Introducing the Chatbot of the Future—Oracle Digital Assistant

Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. Build, deploy, manage, and analyze intelligent, conversational interfaces (chatbots) with Oracle Digital Assistant.

Build Conversational Interfaces for Your Business

Simplified Development icon

Simplified Development

  • Build a digital assistant in an hour with declarative, visual design tools
  • Use built-in machine learning to understand customer intent and maintain context
  • Provide a quick and easy way to access Oracle Cloud apps through prebuilt skills
Complete, Open Platform icon

Complete, Open Platform

  • Extend on premises, Oracle Cloud, and third-party apps simultaneously using skills from one digital assistant
  • Gain insight into customer and bot performance with built-in, multichannel analytics
  • Pay only for what you use and scale on demand
Reach More Customers icon

Reach More Customers

  • Deploy on websites, popular messaging apps, and voice-based interfaces
  • Produce a rich experience with multimedia, card, and carousel layouts
  • Increase response rates through automation and engage customers 24 hours a day, 7 days a week

Digital Assistant Featured Use Cases

Contact Centers

Contact Centers

Scale and automate repeated inquiries, allowing call staff to handle more complex requests.

Enterprise Bots

Enterprise Bots

Help employees complete self-service requests, recruit candidates, improve the sales process, and much more.

Consumer Bots

Consumer Bots

Use Oracle Digital Assistant to engage consumers in real time, with scalable and personalized conversations in the digital channel of their choice.

Oracle Digital Assistant

Quickly build simple chatbots and advanced digital assistants that let your customers engage in natural conversations with your business. Deployable on websites, mobile and messaging apps, and through voice interfaces, Oracle Digital Assistant extends and enhances the functionality of your back-end systems, delivering personalized and engaging experiences to each user.

The Mutua Madrid Open Hits an Ace with Chatbots

President and CEO Gerard Tsobanian discusses using chatbots to help answer attendee questions throughout the tennis tournament.

Bajaj Electricals Enhances Customer Experience with Intelligent Bots

Executive President and CIO Pratap Gharge discusses how AI-powered chatbots are helping to engage millions of first-time electrical appliance customers.

Exelon Readies AI-Driven Chatbots for Millions of Customers

Principal Architect Kumar Thakur discusses how Exelon rapidly developed intelligent chatbots to reach millions of consumers across the eastern United States.

University of Adelaide Improves Student Experience with Oracle AI

Associate Director of Student Recruitment Catherine Cherry discusses how the university used an intelligent chatbot to automate inquiries and improve the student experience.