“Deploying the chatbot is going to make us multimillions in savings this year, while the investment in the bot itself came to way less than that.”
—Chris Ashworth, CIO, Hermes
Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. Build, deploy, manage, and analyze intelligent, conversational interfaces (chatbots) with Oracle Digital Assistant.
Scale and automate repeated inquiries, allowing call staff to handle more complex requests.
Help employees complete self-service requests, recruit candidates, improve the sales process, and much more.
Use Oracle Digital Assistant to engage consumers in real time, with scalable and personalized conversations in the digital channel of their choice.
Quickly build simple chatbots and advanced digital assistants that let your customers engage in natural conversations with your business. Deployable on websites, mobile and messaging apps, and through voice interfaces, Oracle Digital Assistant extends and enhances the functionality of your back-end systems, delivering personalized and engaging experiences to each user.
President and CEO Gerard Tsobanian discusses using chatbots to help answer attendee questions throughout the tennis tournament.
Executive President and CIO Pratap Gharge discusses how AI-powered chatbots are helping to engage millions of first-time electrical appliance customers.
Principal Architect Kumar Thakur discusses how Exelon rapidly developed intelligent chatbots to reach millions of consumers across the eastern United States.
Associate Director of Student Recruitment Catherine Cherry discusses how the university used an intelligent chatbot to automate inquiries and improve the student experience.