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An intelligent assistant that reshapes the way employees access
and interact with critical back-office systems.
As chatbot-to-human interactions become more commonplace, employees and business partners expect enterprise applications to offer the same easy-to-use, personalized experiences. Oracle Digital Assistant raises the bar with conversational AI that enhances the user experience through natural language processing and Oracle Voice.
Using a digital assistant with Oracle Cloud ERP and SCM increases employee productivity by automating customer and employee support tasks—guiding users, providing instant responses, delivering faster analysis, and making smart recommendations. Most important—all interactions are completely secure and private.
As the system of record, your ERP needs to interact with many other systems in your organization. But connecting data, processes, and user interfaces from different applications can create bottlenecks, putting critical, time-sensitive deadlines in jeopardy. A single, digital assistant seamlessly guides and routes users across your enterprise applications to access data and complete tasks faster, increasing your overall efficiency.
Focus your limited time and resources on strategic initiatives instead of navigating your financial systems. Oracle Digital Assistant quickly guides users through expense submission workflow, automatically enforcing policies, and giving your users convenience on the fly. With it, project managers are freed from tactical project management work to focus on project results that deliver business value and align with strategic objectives.
Legacy systems and poor visibility make it challenging for stakeholders to collaborate, and share resources, responsibilities, and performance metrics to satisfy demanding customers. Oracle Digital Assistant gives authorized users easy access to back-office information and reduces support team workload. Using an intelligent voice assistant, your customers and employees can monitor complex, dynamic, supply chain activities—such as orders and shipments—all in real time. Even on the go.
Get up and running fast with prebuilt skills available with Oracle Cloud ERP and Oracle Cloud SCM. For Oracle on-premises systems, PeopleSoft offers prebuilt bot templates and JD Edwards EnterpriseOne has sample templates for rapid adoption. These skills can be easily extended and are upgrade safe.
If your business needs further modifications, you can build your own custom skills with the same Oracle Digital Assistant platform used to deliver the prebuilt skills. The platform is built on Oracle Cloud Infrastructure, ensuring your security and privacy.
Bots can automate mundane processes, eliminate redundancy in work previously performed by people to speed period close, manage budgets, and perform financial forecasting—liberating the finance team to work on more strategic tasks.
Your customers and employees now have easy, on-the-go access to order status and shipment tracking based on GPS updates sent to Oracle Transportation Management.
Oracle’s Digital Assistant has been recognized as a Leader by analyst firm Ovum in its latest research report. The Ovum report highlights Oracle Digital Assistant as an easy-to-build, enterprise-ready solution with advanced linguistic and deep–learning–based natural language processing models.
Watch a finance chatbot in action. More than just prescripted responses to frequently asked questions, digital assistants use AI and machine learning to analyze conversations and provide answers in context.
Global research highlights how organizations are capitalizing on emerging technologies to enhance finance and operations for competitive advantage.