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Increase employee productivity by automating customer and employee support tasks. Provide instant responses, guide users with recommendations, and deliver faster analysis.
Oracle Digital Assistant for Finance.
As the system of record, your ERP needs to interact with many other systems in your organization. But connecting data, processes, and user interfaces from different applications can create bottlenecks, putting critical, time-sensitive deadlines in jeopardy. A single, digital assistant seamlessly guides and routes users across your enterprise applications to access data and complete tasks faster, increasing your overall efficiency.
Focus your limited time and resources on strategic initiatives instead of navigating your financial systems. Oracle Digital Assistant quickly guides users through expense submission workflow, automatically enforcing policies, and giving your users convenience on the fly. With it, project managers are freed from tactical project management work to focus on project results that deliver business value and align with strategic objectives.
Legacy systems and poor visibility make it challenging for stakeholders to collaborate, and share resources, responsibilities, and performance metrics to satisfy demanding customers. Oracle Digital Assistant gives authorized users easy access to back-office information and reduces support team workload. Using an intelligent voice assistant, your customers and employees can monitor complex, dynamic, supply chain activities—such as orders and shipments—all in real time. Even on the go.
Watch the Oracle Digital Assistant: Supply Chain in Action video (1:57)
Get up and running fast with prebuilt skills available with Oracle Cloud ERP and Oracle Cloud SCM. For Oracle on-premises systems, PeopleSoft offers prebuilt bot templates and JD Edwards EnterpriseOne has sample templates for rapid adoption. These skills can be easily extended and are upgrade safe.
If your business needs further modifications, you can build your own custom skills with the same Oracle Digital Assistant platform used to deliver the prebuilt skills. The platform is built on Oracle Cloud Infrastructure, ensuring your security and privacy.
As organizations rethink how they operate, many are experimenting with emerging technology to fill new needs. They’re deploying digital assistants to help remote employees with policy questions, health and safety concerns, and self-service requests.
Read the complete postUse Oracle Digital Assistant to improve user satisfaction and make your application more engaging.
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