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Oracle Digital Assistant for ERP and SCM
Increase employee productivity by automating customer and employee support tasks. Provide instant responses, guide users with recommendations, and deliver faster analysis.
How AI is helping both consumers and companies manage their finances better
A recent survey found that the COVID-19 pandemic has increased finance-related stress at home and in business, and people around the world are looking to AI-enabled robots and digital assistants for help. Read “Money and Machines: A 2021 Global Study” to find out more.
Product features
Expenses
- Guide employees through complete expense workflow
- Submit expenses on the fly
- Enforce compliance to expense policies
- Automatically submit expenses for approval
Project Management
- Capture project time entries
- Manage the status of deliverables, tasks, and project issues
- Provides project managers with the latest project information, general execution tasks, and financial status
Logistics
- Gain easy access to order and shipment information on mobile devices
- Instant access to an overview of all in-transit orders
- Drill down to see order and shipment details
- View the latest status and location based on GPS updates sent to Oracle Transportation and Global Trade Management Cloud
Key benefits
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Simplify how ERP interacts with many systems
As the system of record, your ERP needs to interact with many other systems in your organization. But connecting data, processes, and user interfaces from different applications can create bottlenecks, putting critical, time-sensitive deadlines in jeopardy. A single, digital assistant seamlessly guides and routes users across your enterprise applications to access data and complete tasks faster, increasing your overall efficiency.
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Automate mundane tasks with artificial intelligence
Focus your limited time and resources on strategic initiatives instead of navigating your financial systems. Oracle Digital Assistant quickly guides users through expense submission workflow, automatically enforcing policies, and giving your users convenience on the fly. With it, project managers are freed from tactical project management work to focus on project results that deliver business value and align with strategic objectives.
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Streamline access to real-time, intelligent data
Legacy systems and poor visibility make it challenging for stakeholders to collaborate, and share resources, responsibilities, and performance metrics to satisfy demanding customers. Oracle Digital Assistant gives authorized users easy access to back-office information and reduces support team workload. Using an intelligent voice assistant, your customers and employees can monitor complex, dynamic, supply chain activities—such as orders and shipments—all in real time. Even on the go.
Watch the Oracle Digital Assistant: Supply Chain in Action video (1:57)
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Choose from pre-built to custom-built features
Get up and running fast with prebuilt skills available with Oracle Cloud ERP and Oracle Cloud SCM. For Oracle on-premises systems, PeopleSoft offers prebuilt bot templates and JD Edwards EnterpriseOne has sample templates for rapid adoption. These skills can be easily extended and are upgrade safe.
If your business needs further modifications, you can build your own custom skills with the same Oracle Digital Assistant platform used to deliver the prebuilt skills. The platform is built on Oracle Cloud Infrastructure, ensuring your security and privacy.
6 powerful reasons why Oracle Digital Assistant is a must-have
Emma Hitzke, Sr. Product Marketing Director, Emerging TechnologyAs organizations rethink how they operate, many are experimenting with emerging technology to fill new needs. They’re deploying digital assistants to help remote employees with policy questions, health and safety concerns, and self-service requests.
Read the complete postFeatured blogs
Resources
Getting started with Digital Assistant
Use Oracle Digital Assistant to improve user satisfaction and make your application more engaging.
Join a community of your peers
Cloud Customer Connect is Oracle's premier online cloud community. With more than 200,000 members, it's designed to promote peer-to-peer collaboration and sharing of best practices, product updates, and feedback.
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Contact us
Talk to a team member about Oracle Digital Assistant.