By John Soat
Supply chain management, process-oriented and global in nature, would seem a likely candidate to benefit from widely accessible and highly configurable cloud-based services. And it is—except when elements of that process still exist as siloed, on-premises systems, which can slow or even interrupt the smooth cycle of orders, inventory, and fulfillment.
For many businesses, optimizing the global supply chain is a priority, especially as productivity has stalled in certain business segments around the world. The cost/functionality equation of cloud services might make a significant impact in that effort.
Now Oracle is moving to overcome supply chain bottlenecks related to isolated, on-premises parts of the system with Oracle Order Management Cloud Service and Oracle Global Order Promising Cloud Service. With the addition of these two key applications to the Oracle Supply Chain Management Cloud, companies can now optimize order fulfillment using accessible cloud-based services across the entire spectrum of the “quote-to-cash” process.
Integrating these key business functions helps improve order accuracy and fulfillment efficiency while reducing billing errors and tightening revenue-recognition processes.
Oracle Order Management Cloud Service creates a seamless fulfillment process by linking the quote-and-sales process in Oracle CPQ Cloud (configure, price, quote), the “pick, pack, and ship” processes in Oracle Inventory and Cost Management Cloud, and the billing system in the Oracle Financials Cloud. It enables the sales, fulfillment, and finance organizations to connect seamlessly.
Capabilities provided by Oracle Order Management Cloud Service include:
Oracle Global Order Promising Cloud Service, an optional component of Oracle Order Management Cloud Service, lets users accurately and efficiently commit to providing products by taking advantage of all available supply, a feature that can help increase revenues, reduce fulfillment costs, and improve customer satisfaction. To prevent order delays, for example, Oracle Global Order Promising Cloud Service can split an order line between two fulfillment centers, ship part of an order line on time while scheduling whatever is not available to a future date, or substitute a valid item if the ordered item is not available.
Oracle Global Order Promising Cloud Service provides a range of key functions, including:
With these two new products in the Oracle Supply Chain Management Cloud, Oracle now offers a complete cloud-based quote-to-cash order fulfillment system that can significantly improve supply chain productivity and help improve margins, revenue, and the customer experience.