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New virtual sales capabilities

Simplify the sales process with a CRM sellers want to use. The new Redwood user experience makes it easy for sellers to search and enter data using simple commands and keystrokes, explore all customer information and activity in a comprehensive view, and gain insights into individual and team performance with an interactive dashboard.

Make sales technology work for sellers with a conversational user experience (UX)

Make your CRM easier to use with a conversational UX and an actionable assistant that speaks like you do. The new Redwood sales experience gives virtual sellers the ability to search, find, and navigate their accounts with simple commands.

Unlike other CRMs that rely on hidden tabs and buttons within a record, sellers simply tell the assistant what they need to do and the new virtual sales capability recommends the next best action—helping them convert leads, engage prospects, and update records with a few simple, intuitive keystrokes.

New virtual sales capability recommends appropriate actions for sellers right in the customer record.
Sellers can simply tell the assistant what they need to do and the new virtual sales capability recommends the next best action, like sending an email or creating an appointment.

A CRM that works and thinks like you do.

  • Follow up with customers right from your CRM using one view for all activities
  • Close deals more quickly and efficiently
  • Reduce employee churn with a better seller experience
Navigate the new virtual sales capability with a few simple commands, clicks, or keystrokes.
Sellers can navigate and update their accounts with a few simple commands, clicks, or keystrokes.

Learn more about Oracle Sales Automation.

A better approach to customer profiles

Consolidate account information into a clear, comprehensive view. The new Redwood sales experience presents virtual sellers with all activities, deals, recommendations, customer service requests, and more within an account, opportunity, or lead. Take action and make updates using a simple click or keystroke, access complex account hierarchies, and get a complete history of sales activities all within a single view.

The foldout view of the new virtual sales capability consolidates account information into a clear, comprehensive view.
The new virtual sales capability consolidates account information into a clear, comprehensive view, making it easy for sellers to access complex account hierarchies.

Get more insights with less work.

  • Spend less time getting lost in tabs, clicks, and drop-downs and more time understanding your customers
  • Easily find the customer information you need from a single screen
  • Quickly complete activities within leads, opportunities, and accounts with a search function that anticipates your request and offers the next best action
The new virtual sales capability includes a search function that anticipates requests and offers the next best action.
Use the built-in search function to update accounts and complete other activities without having to navigate to new windows or tabs.

Learn more about Oracle Sales Automation.

One view for all interactions, activities, and updates

Search and scroll through a chronological log of every engagement touchpoint within a specific account, lead, or opportunity. Our new Redwood sales experience gives virtual sellers a newsfeed-style view of all previous interactions, account updates, and tasks. Filter and search by keyword to show only the most relevant information needed to close a deal.

New virtual sales capability provides a newsfeed-style view of all previous interactions, account updates, and task.
Sellers can filter the activity stream by keyword to view all previous interactions, including emails, within a specific account.

Don’t waste time searching through your inbox, calendar, and notes. Easily compose emails or make calls directly within your CRM, without the need to open a new screen or pick up the phone.

Complete and track sales outreach without ever leaving the new virtual sales capability's user interface.
The activity stream makes it easy for sellers to track previous communications and compose emails directly in the user interface.

Close deals faster by giving your sellers a more efficient user experience.

  • Complete and track sales outreach without ever leaving the user interface
  • Keep leads hot and notify sellers when an account needs attention using proactive alerts and task reminders
  • Improve seller onboarding and ramp-up time with a complete record of all leads, opportunities, and account activities

Learn more about Oracle Sales Automation.

Motivate sellers and build better sales plans using the interactive sales performance dashboard

Managers have the power to dynamically track sales performance with verified data. They can create, monitor, and edit sales contests to motivate sellers to meet their individual goals and measure team performance.

The new virtual sales capability gives managers the power to dynamically track sales performance with verified data.
The dashboard gives managers a top-down view of their team's sales performance, from total calls made to leads converted.

Improve overall sales performance with contest and goal metrics within individual and team dashboards. Everyone can see each other’s accomplishments and make informed adjustments to progress leads, close opportunities, and grow account revenue.

Virtual sales capability tracks contest and goal metrics within individual and team dashboards.
Sales managers can track overall performance by creating, monitoring, and editing sales contests in individual and team dashboards.

Increase seller performance and satisfaction with interactive sales performance dashboards.

  • Easily track performance data to inform selling strategies at the individual and organizational level
  • Launch contests that motivate sellers, drive engagement, and improve overall performance

Learn more about Oracle Sales Automation.

Quarterly innovation update

Explore Oracle Advertising and Customer Experience (CX) innovations for sales, marketing, service, and advertising.

See the new capabilities in action

Interested in a demo?