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Oracle ME vs. SAP SuccessFactors

Oracle ME, part of Oracle Cloud HCM, is the only complete employee experience platform, giving business leaders the power to orchestrate tailored experiences from a comprehensive understanding of each employee—empowering talent to connect, grow, and thrive.

Compare SAP SuccessFactors to Oracle ME and see why Oracle is the better choice for you.

Product features
SAP SuccessFactors
Oracle ME

Business benefits

Unified employee experience platform Products such as SAP Qualtrics require integration.1 Unified platform. No integrations needed usually means fewer cybersecurity risks.
Designated HR communication tool General workforce experience tool with some communication features.2 Purpose-built HR tool with a flexible audience builder, visual editor, automated engagement, insights, and more. Personalized communications help build a better employee experience and shape culture.
Native listening tool Acquired tool that was added on a different platform, then still used after being spun off in an IPO.3 Listening tool is natively built within Oracle Fusion Cloud HCM. Natively built solutions use critical data more effectively to help improve employee-manager relations.
Digital assistant with seamless communication One digital assistant built on different (S/4HANA) infrastructure, requiring integration to work with SuccessFactors and another in an early access program with limited, mobile functionality.4, 5 Industry-leading solution with a conversational and contextual support interface across HCM, ERP, and CX with more than 90 functional conversations. Access to the right information helps mobilize the workforce and eliminate the need for complex training.
Quick and consistent help desk Quick and consistent help desk. More-basic case management functions and submission options.6 Intelligent case management, submissions via digital assistant, SMS, email, and social platforms. Effective case management helps reduce HR calls, increase employee satisfaction, and drive down costs.
One solution for collaboration and skills searching Two solutions—one for employee collaboration, another for profiles and talent search.7, 8 One solution with a consumer-grade public profile and powerful search capabilities, helping employees find colleagues, experts, and mentors. Easy access to colleagues’ skills, interests, and experience can enrich workplace relationships and drive collaboration.

Product comparison as of January 2023

1 “Integrating SAP SuccessFactors with Qualtrics”, SAP, 10 December 2022 https://help.sap.com/doc/e2efd0a4e67f4edb9b30be189755adb6/2211/en-US/SF_HXM_Qualtrics_Integration.pdf

2 “HR Digital Transformation: Unlocking a New Workforce Experience”, SAP SuccessFactors, Accessed 6 January 2023, https://www.sap.com/products/hcm/workzone-hr.html?pdf-asset=c4b925f0-a77d-0010-87a3-c30de2ffd8ff&page=4

3 Manghnani, Mohit, “SAP CEO Says Qualtrics Spin Off IPO is ‘Massively Oversubscribed’: CNBC” Yahoo, 27 January 2021, https://www.yahoo.com/video/sap-ceo-says-qualtrics-spin-124504754.html

4 Tech Innovation Forum, “SAP CoPilot for Better Insight from Data & Improve Productivity”, Gemini Consulting & Services, 26 October 2022, https://www.gemini-us.com/sap/sap-copilot-for-better-insight-from-data-improve-productivity/

5 “Using the Digital Assistant”, SAP SuccessFactors, 10 December 2022, https://help.sap.com/doc/53ed0a4babbd41939a1778873b6b52d2/2211/en-US/SF_PLT_Reimagined_Home_Page.pdf

6 “SAP SuccessFactors Employee Central service Center”, SAP SuccessFactors, Accessed 6 January 2023, https://www.sap.com/products/hcm/employee-central-service-center.html?pdf-asset=3630f89d-487e-0010-bca6-c68f7e60039b&page=1

7 “HR Digital Transformation: Unlocking a New Workforce Experience”

8 “SAP SuccessFactors Succession and Development”, SAP SuccessFactors, Accessed 6 January 2023, https://www.sap.com/documents/2017/09/9895a128-d67c-0010-82c7-eda71af511fa.html