Consumer tolerance for missed delivery or pickup promises is low. In fact, 13 percent of consumers will leave a brand forever, and 50 percent will consider an alternative if promises go unmet, according to our research (Setting the Bar: Customer Experience Trends 2019). If your inventory strategy risks disappointing your customers, Oracle’s store inventory operations cloud service can close the gap, resulting in increased retail customer satisfaction and customer lifetime value.

Anticipating demand for new products is tricky. Oracle Retail’s supply chain products empower retailers to automate data management and cleansing, apply best-fit forecasting methods, and leverage adaptive intelligence. So they can adjust forecasts to correct for out-of-stocks, seasonality and recent trends, and build forecasts for products with no historic data.

The retail store is mission-critical to driving revenue—even with steep increases in online sales making headlines year after year, the reality is that nearly 90 percent of a retailer’s sales are conducted in stores. If you can move the needle on store sales, you’re moving the needle on your business.

We asked 15,000+ global consumers what they value most in a store experience and by a big margin they said convenience. Mobile plays a major role in getting the right data to your associates so they can upsell, save sales, and ultimately improve same store sales.

The supply chain is becoming more complex. Consumers want more transparency on the sourcing, components, ethical development, and sustainable nature of the products they purchase, challenging retailers to bring new products and private brands to market faster while maintaining real-time, accurate information from their supply chains.