Access to or possession of a license key, code, file, etc. which unlocks or enables a software product is not a grant of entitlement . Your license agreement with Oracle provides the terms governing your use of Oracle’s products. Please ensure you are using the products in accordance with your license agreement.
NOTE: If you are on JDE World Release A91 or above, you do not need to request a new SPC as it is no longer a requirement.
If you are installing a cumulative update or JDE PTF and you receive the V97SER# - “Change SPC & Expiration Date” screen during the LODRUN process, do the following:
For assistance generating Seagull Software License Codes, you must contact JD Edwards World Technology Support through My Oracle Support.
IMPORTANT: A knowledgeable user should perform entering or changing a JD Edwards World Software Protection Code (SPC), as entering this code incorrectly can lock users out of your environment(s). For assistance with this process please contact JD Edwards World Technology Support through My Oracle Support.
JD Edwards World SPCs and System 00 Install Keys are generated based on: serial number, release of software, expiration date and number of licensed users. Therefore, a new SPC and Install Key will need to be generated if any of these variables change.
Follow these steps to obtain a Software Protection Code (SPC) and System 00 Install Key (when the current SPC is expiring/expired, reallocating users from one machine to another, or performing a disaster recovery test). Do not use the "Request license codes" link at the bottom of this page.
For customers on maintenance/support: Open a new service request for JD Edwards World Technology Support through My Oracle Support (Product = JD Edwards World Security; Problem Type = Sign on issues, SPC, SLM). Provide the information requested below.
For customers off maintenance/support: Utilize our Global Directory to contact your local support office via phone so a new internal service request can be opened for a World Tech engineer. Ask the Oracle Engineer to follow knowledge document 1803191.1. Provide your contact information (email address). The information below will be requested by the World Tech engineer.
For the keys to be generated, please provide the following information:
NOTE : If your #CYR Default Value is set to a value of less than 20, then we recommend you change it to 20 (or higher). After you change it, you will need to refer to the document titled: WS: DIST Gen: Effective-Through Dates and #CYR Default (Doc ID 656831.1) in My Oracle Support to perform additional steps. The process of changing the #CYR Default Value affects dates in different parts of the system, so it is important that you follow the instructions in this document after changing the value. After performing these steps you may proceed with entering your new SPC.
To enter the new SPC, perform steps 1-8. If you cannot access the JDE system, go to step 9.
a. Sign on as QSECOFR who does not access the software directly
b. On the command line type: CHGDTAARA QJDF, press <F4>
c. For the Data area parameter enter QJDF
d. For the Library parameter enter your object library (usually this is JDFOBJ)
e. For the Substring starting position parameter enter 496
f. For the Substring length parameter enter 17
g. For the New value parameter enter 'MMDDYYxxxxxxzzzzz', where MMDDYY is the expiration date; xxxxxx is the SPC code (case sensitive); zzzzz is the number of users, with leading zeros (for example specify 00050 for 50 users); string must be enclosed in single quotes as shown
h. Press <Enter>
i. Obtain a JDE sign-on and sign on to the JDE system to ensure you can get in
a. Go to menu G90 option 5, Software Versions Repository.
b. Press <F2> to open JDE Command Line Window.
c. On the Command Line type CALL J99LSF#
d. Inquire on System Code 00
e. If the Install Key Matrix is different than the Install Key provided, change the Key Matrix to the Install Key provided. The new key may be longer or shorter than the original install key. If shorter, space through the additional characters.
f. Change the Action Code to C and press <Enter>.
Note: Be sure to differentiate between the letter "O" and the number zero (0) when entering Install Key. There are no numeric zeros in the install key.