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Oracle Modern Best Practice—Social Monitoring

Idea Capture
Drive Innovation through Social Listening

Social Monitoring to Idea Capture

Product innovators need to build their innovation pipelines fueled by a steady stream of high-value ideas. By leveraging the combination of cloud, mobile, analytics, social and big data, this Oracle Modern Best Practice helps you acquire ideas and feedback on products and services from social media channels inside and outside your organizations. Translate captured ideas into profitable offerings to put you ahead of the competition.


Social Monitoring
Mobile. Social. Analytics. Big Data. icon Mobile. Social. Analytics. Big Data.

Social Monitoring

Monitor social networks, blogs, forums, etc. to collect and understand the competitive landscape, knowledge, issues, and demands of the target audience to identify new markets.


Sift and Rank
Mobile. Social. Analytics. Big Data. icon Mobile. Social. Analytics. Big Data.

Sift and Rank

Filter relevant posts automatically from the social web to identify trends, themes and categories. Identify and rank sentiments about products and services.


Analyze Trends
Mobile. Social. Analytics. icon Mobile. Social. Analytics.

Analyze Trends

Analyze trends and distill insights that mutually benefit the company and customers.


Gather Detail
Mobile. Social. icon Mobile. Social.

Gather Detail

Collaborate with social participants for detail via original interaction threads or through secure social platforms.


Capture Ideas
Mobile. Social. icon Mobile. Social.

Capture Ideas

Bring ideas into internal development, evaluation and qualification process.


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