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News and Opinion

Expert Insight: The “New Next” for Retail

05/13/20

Mike Webster, SVP and general manager, Oracle Retail, discusses the “new next” in retail given that the ongoing health situation has unraveled business processes in many industries, especially retail.

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De Beers to Sparkle with Oracle

03/17/20

To further enhance its customer experience, De Beers Jewellers will implement Oracle Retail Xstore Point of Service and Oracle Retail Office Cloud Service in collaboration with Oracle Retail Consulting Services. With the offerings, associates will be able to interact with customers in a truly personalized way.

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European Fashion Retailer Optimizes Inventory Around Customer

03/05/20

Slovenia-based retailer Sportina Group is standardizing its business on Oracle Retail Cloud in an effort to optimize inventory availability for its customers.

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Sportina Deploys Solutions to Improve Inventory Visibility, Increase Stock Rotation

03/03/20

Slovenia-based fashion retailer Sportina, which operates more than 350 stores across 11 countries, has selected Oracle Retail to modernize its operations, optimize inventory availability, and drive operational efficiency.

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What Retail Technology Needs to Do Next

02/27/20

Retail industry leaders and technology companies discuss how retail technology is now focused on the supply chain. Mike Webster, SVP and general manager at Oracle, describes how the next best practice will be to put technology in the hands of the store associate to reduce turnover, improve employee and customer satisfaction, and ultimately increase sales and profits.

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Honesty Is the Trendiest Policy

02/24/20

According to Oracle Retail's Setting the Bar research study, while honesty from retailers is highly valued, only 21 percent of Gen Z and millennial consumers completely trust what retailers tell them.

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N Brown Moves to Cloud with Oracle to Maximise Forecast Accuracy

02/17/20

UK digital retailer N Brown Group Plc will implement Oracle Retail Demand Forecasting Cloud Service to improve forecast accuracy for its product lifecycle with next-generation retail science.

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Data Science from Oracle Helps Retailers Identify Next Top Customers

02/05/20

Oracle Retail is offering Oracle Retail Consumer Insights, a new tool to help retailers understand the characteristics of their best customers and apply them to find similar potential customers using third-party consumer data in Oracle Data Cloud.

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Oracle Unveils Next-Generation POS Hardware

01/31/20

Oracle has released its latest point-of-sale (POS) hardware for retail. The new POS hardware features a more modern look and feel, and a more streamlined and resilient user-friendly footprint that supports full-feature store applications.

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Oracle Retail Now to Be Powered by Its Gen 2 Cloud; Simplifies Customer Interactions

01/27/20

Oracle's core retail operations portfolio is now powered by Oracle Gen 2 Cloud, providing customers with the ability to meet the demands of an increasingly competitive industry by innovating faster more securely.

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Oracle Customer Insights Shows Promise of Predictive Analytics and AI

01/20/20

At the recent NRF (National Retail Federation) annual convention, Oracle Retail unveiled new Oracle Retail Consumer Insights, a new data science tool to aid retailers in understanding the characteristics of their best customers using third-party consumer data from Oracle Data Cloud.

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Customers Are Generating a Gold Mine of Operational Data, and Oracle Wants to Do Something About It

01/17/20

Jeff Warren, vice president of Oracle Retail Solutions Management, discusses how retailers are reclaiming the power of storefronts using data to enable a much deeper understanding of customer interactions.

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Beyond the Box: How to Get Started with Subscriptions

01/13/20

Carla Anderson, senior director of merchandising strategy for Oracle Retail, discusses the explosion of the subscription model in the ecommerce market.

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Home Shopping Retailer Turns Browsers into Buyers with Oracle Cloud

01/10/20

Home Choice, South Africa's largest home shopping retailer, recently deployed Oracle Retail Cloud in just 12 weeks to centralize its planning process to drive inventory productivity and profit.

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Blue Nile Sparkles with Oracle

01/10/20

Facing increased challenges as a growing business, leading online diamond jeweler Blue Nile announced that it implemented Oracle Customer Experience (CX) and Oracle Enterprise Performance Management (EPM) Cloud to provide a more sophisticated level of personalization for its customers.

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Holiday Shopping and Beyond: For 2019, Expect the Unexpected

12/10/19

Bob Meixner, director of product strategy for Oracle CX commerce, details the five biggest shopping trends that will dominate the holiday season and beyond.

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The Bar in Online and In-Store Customer Fulfillment Grows

12/02/19

Bob Ferrari, editor of Supply Chain Matters, explores Oracle's recent research study with Savanta Group, Setting the Bar: Global Customer Experience Trends 2019, which provides important insights into three key areas where retailers can improve their customer experience.

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To Protect Food Quality, Start with the Data

11/29/19

Doug Macdonald, brand compliance business development manager, Oracle Retail, discusses the importance of using data to improve the way that we manage the food supply chain, as underscored by a recent initiative by the FDA to leverage emerging technology to ensure end-to-end traceability.

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Myer Deploys Oracle Retail for Better Inventory Processes

11/19/19

Myer, Australia's largest department store chain, is leveraging Oracle Retail to transform its end-to-end merchandise systems, inventor processes, and planning capabilities as part of a larger digital transformation to deliver more compelling products to customers.

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Iconic South African Retailer Boosts Agility with Oracle

11/18/19

Outdoor and fashion retailer and manufacturer, Cape Union Mart International Pty Ltd, Inc., recently migrated to Oracle Retail Cloud to fuel growth across all sales channels with better inventory visibility and a more sophisticated merchandise assortment.

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Keep Them Coming Back for More: How to Nail the Subscription Model

10/31/19

In DTC Daily, Oracle Retail's Senior Director, Merchandising Solutions Management Lara Livgard, discusses how technology is supporting the various types of popular retail subscription-based models in the wider context of the retail industry.

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Flip Fit Aims to Make E-Commerce Social

10/25/19

The Oracle Global Customer Experience Trends report found that 57 percent of shoppers find returns a "hassle" that could be more streamlined, although many of these same consumers felt traditional stores had the easiest return processes.

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Retailers Think They're Giving Customers What They Want. 'Not Quite,' Say Many Customers

10/23/19

According to a new study of more than 15,000 consumers by Oracle Retail, a majority of retailers think they're doing a great job of giving customers what they're looking for while most consumers generally disagree with this sentiment.

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Study: Retailers Missing Mark on Shipping, In-Store Experiences

10/15/19

According to a study by Oracle Retail, retailers are not meeting customer expectations, and are missing on the fundamentals, in many cases. But shoppers and retailers are split on what constitutes their most important in-store experiences.

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6 Ways Retailers Can Win the Holidays

10/14/19

It is projected that 77 percent of consumers expect to return at least a portion of the presents they receive, according to a study by Oracle Retail, with 20 percent of shoppers expecting to return more than half of their gifts.

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Oracle Buys CrowdTwist to Help its CX Customers Boost Customer Loyalty

10/02/19

Oracle purchased CrowdTwist Inc., the leading cloud-native customer loyalty solution. Oracle plans to enhance its Customer Experience Cloud by integrating CrowdTwist with Oracle's Responsys, Eloqua, and CX Unity platforms. The integration will make it easier to tailor its CX portfolio for specific customer's needs.

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Oracle Cloud Is the Right Accessory to Support Kendra Scott's Growth

10/01/19

Using Oracle Retail Services, retailer Kendra Scott will put real-time insights into the hands of its associates by offering a consistent and universal approach to tracking each stone and metal in its line to ensure a singular view of inventory.

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Survey: Returns Have Become a Holiday Tradition

09/19/19

According to a survey of almost 16,000 global consumers from Oracle Retail and Savanta, 77% of respondents plan to return a portion of their gifts this holiday season. "Retailers need to seize the moment when shoppers return gifts" said Jeff Warren, vice president of retail solutions management, Oracle Retail.

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Specialty Fashion Retailer Tailors Customer Experience

09/05/19

O bag, an Italian fashion brand, is using Oracle Retail to deliver a consistent, seamless level of personalization in local promotions and tailor customer experiences in its stores worldwide and online.

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Reshaping Retail: What New Models and Formats Mean for Retail Operations

08/29/19

Lara Livgard, senior director of strategy and solution management, merchandising, analytics, and enterprise, Oracle Retail, discusses the technology and strategies transforming retail today citing Oracle???s Reinventing Retail Inventory Strategies guidebook.

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Transparency is the New Black for Marketers: It's Time for Fashion and Cosmetics Brands to Focus on Supply Chains and Brand Compliance

08/19/19

Oracle's Paul Woodward, senior director of solutions management group, Oracle Retail, highlights the new set of standards customers are insisting on from retail marketers, as they demand innovation, traceability, and transparency throughout the purchasing journey.

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How a New MIT Recommendation Model Can Help Retailers Predict Customer Trends

08/14/19

Data for the study was provided by Oracle and came from a large fashion retailer that uses Oracle's retail products. Data from a study provided by Oracle helped Georgia Perakis, MIT Sloan professor of operations management and operations research and statistics, identify a new recommendation model that could help retailers see up to an 11 percent increase in profits.

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Global Retail Conglomerate Unifies Brands and Channels

08/13/19

Seeking to streamline processes across departments, launch new brands, and expand into different geographies, Apparel Group partnered with Oracle to leverage its Oracle Retail Merchandising Operations Management suite, integrated with Oracle Human Capital Management Cloud and Oracle Enterprise Resource Planning Cloud.

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