
With enrollment and prestige growing, Baylor University increases its back-office efficiency so it can devote resources to student-facing initiatives.
United States | Higher and Post Secondary Education
“Oracle is constantly investing in tools, enhancements, and AI features that are included in the software without us having to pay extra. When you buy Oracle Fusion Cloud Applications, you’re not buying a static product. You’re investing in a pipeline of innovation.”
Baylor University is a private university known for its high-ranking academic programs, research initiatives, and nationally competitive athletics, all founded on Christian values. The university’s distinctive identity and diverse range of academic programs helped it to grow by almost 30% in the last 10 years, to more than 20,000 students. In the early days of this growth initiative, however, it became clear that its outdated and disconnected on-premises finance and human resources applications would no longer support the evolving needs of students, faculty, and administrators. Baylor evaluated replacement systems with an eye to the future, seeking not just fixes to its immediate needs but also a platform that would support growth and innovation. Baylor was running most of the university’s core finance, human resources, and grant management operations on Oracle Fusion Cloud Applications for years, using it as a catalyst for continuous process improvements and now as a platform for AI innovation.
“One of the reasons we chose Oracle is that it’s constantly releasing capabilities that apply to higher education.”—Jon Allen, Associate Vice President, Chief Information Officer, and Chief Information Security Officer, Baylor University
The university faced challenges with fragmented legacy systems across finance, human resources, and research administration. To support its growth goals, Baylor sought a unified, cloud-based system that could handle the complexity of a large, diverse academic environment. The university chose Oracle Fusion Cloud ERP, Oracle Fusion Cloud EPM, Oracle Fusion Cloud HCM, and Oracle Fusion Data Intelligence to replace its on-premises finance and HR systems. Oracle Fusion Cloud Applications Suite offered an integrated platform for ERP, grant management, and critical HR functions, including benefits, talent, time and labor, and payroll. Integrating finance and HR applications made it easier to analyze the financial impact of HR policies for more than 4,000 faculty and staff, and it reduced manual work for critical administrative activities.
Baylor works closely with Oracle Customer Success Services to get the most value from its Oracle Fusion Cloud Applications. For example, Oracle Mission Critical Support for SaaS helps IT staff efficiently run the cloud environments, Oracle Guided Learning provides employees with in-application contextual guidance, and Oracle Cloud Success Navigator helps Baylor adopt AI features.
Baylor University is a private Christian university and a nationally ranked Research 1 institution. The University provides a vibrant campus community for more than 20,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating university in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 100 countries to study a broad range of degrees among its 12 nationally recognized academic divisions.