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Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings. With support for everything from call routing and asset management to onsite invoicing and mobile connectivity, it can also be easily integrated with other Oracle and third-party applications to create a comprehensive, multichannel service solution.
Customer Dashboard provides a snapshot of key customer attributes, installed services and products, and customer interactions
Contact Center agents to manage customer communications through one central location
iHelp provides contextual help anywhere in the application
Siebel includes over 250 charts as standard
Field Service Part Tracker view on mobile tablets
Public Sector eService Portal on mobile devices
Siebel eService for Public Sector provides a world-class citizen service portal
Siebel Account List View